Digilock Cue is a legacy NextLock locker-lock family with distinct code-managed keypad, key-managed keypad and RFID support paths. A facilities reorder should begin by identifying which version is installed, not only the Cue name. Review the front and rear hardware and intended locker workflow, then confirm the available matching configuration through a quote.
Cue support separates code-managed keypad, key-managed keypad and RFID configurations. Use the guide that matches the installed version; operating and management instructions are not universal. Accessibility depends on the selected interface, accessories and complete installation. Ask about the appropriate user-key or lever option for the exact model; do not assume that every configuration meets every project requirement.
Cue product documentation specifies four AA batteries for the configurations it covers. Confirm the generation and existing battery compartment before replacing batteries. Battery life depends on configuration and use; a family-wide cycle promise is not appropriate.
The legacy illustrations show brushed nickel and brass. For a matching order, provide the existing finish and confirm the finish offered for the quoted configuration; illustrations do not establish current availability.
The legacy Cue catalog shows a standard body with an integrated pull handle. Record the actual door preparation, dimensions and rear unit, and verify them against the matching data sheet before ordering.
Legacy guides distinguish the motorized deadlatch used for assigned-use lockers from deadbolt configurations. Match the rear unit, door preparation and strike to the exact model before ordering.
In assigned use, a locker is allocated to a particular person and opened with their assigned credential. Specify this workflow when requesting a matching lock or replacement.
The deadbolt configuration supports shared or assigned use on the models covered by the corresponding guide. Check the existing rear unit and specified functionality; front appearance alone does not confirm a match.
In shared use, a person chooses an available locker for a session. After the locker is vacated, it is available to the next user. Confirm that the specific lock and setup support this workflow.
Cue management depends on whether the installed version is code managed, key managed or RFID. Select the exact manufacturer support path before planning credentials, administrator access or a replacement. Facilities staff should control management credentials and confirm compatibility within the existing installation.
Digilock lists this family in its legacy product support directory. Legacy classification does not establish that every variant is discontinued or currently available.
Use the official Cue manufacturer support page and choose the correct generation, interface and management type before following installation or operating instructions. If the lock cannot be identified, contact the manufacturer or your authorized facilities lead for help.
They describe different management configurations. Identify the installed version before selecting instructions, credentials or replacement hardware; do not apply a procedure solely because the front says Cue.
The matching deadbolt configuration and setup can support shared use; the legacy deadlatch configuration is for assigned use. Confirm the rear unit and intended mode for the quoted lock.
No. Keypad and RFID versions are distinct. For an RFID installation, confirm the credential technology and management requirements against the exact guide before planning a change.
Provide the quantity, code-managed/key-managed/RFID identification, rear-unit details, intended mode, finish and mounting information. Ask the quote team to confirm current availability and the proposed match.
For an identification or purchasing question, contact Digital Locks Online or use this page’s quote form. Do not include access codes or sensitive management credentials.
Request a Cue quote from Digital Locks Online. Include the quantity, locker or cabinet application, existing model or generation, interface, mounting arrangement and shared- or assigned-use requirement. Have front and rear photos ready for the team if identification is needed. The quote process should confirm current availability and a suitable matching option before you order.
