Mech

Mech lock solutions transform your locker room with
maintenance free management and simplified usage.

Product Details

Interface

Front Unit

Dial :Hasp :Laser Cam

Dial Combo Locks operate with a dial operated numeric interface.

Body Style

Front Unit

Body | Dial : Hasp : Laser Cam

Lock Management

Select mechanical solutions can be managed with laser cut keys and a reset tool.

Finish

Standard finish is brushed nickel

ADA Compliant Options

ADA Lever

Pull Handle Plate

Mech Support

Dial Combo

Dial Combo Getting Started

Factory default code = 0-0-0-0

  1. Set the dial to show the current user code.
  2. Insert the Programming Key and turn the knob to the icon position.
  3. Set any 4-digit code.
  4. Turn the knob to the icon position and remove the Programming key.
  5. Scramble the code.

Once a new user code is assigned, the previously assigned user code will no longer operate the lock.

If the current user code is unknown, follow the Reset Instructions to assign a new user code.

Note: Removing the Programming Key in the icon position will remove the core. See Change Core Instructions to reinsert the core.

To Lock:

  1. Make sure the knob is in the icon position.
  2. Close the door.
  3. Set any 4-digit code.
  4. Turn the knob to the icon position.
  5. Scramble the code.

To Unlock:

  1. Enter your 4-digit code.
  2. Turn the knob to the icon position.
  3. Open the door.
  4. Scramble the code..
  1. Insert the Manager Key.
  2. Turn the knob to the icon symbol.
  3. Open the door.

Note: If opened in error, use the Manager Key to turn the lock to theicon position. The original code will continue to operate the lock. If the code is forgotten, follow the Reset Instructions to make the lock available for another user.

  1. Insert the Manager key.
  2. Turn the knob to the icon position.
  3. Remove the Manager Key.
  4. Insert the Reset Tool.
  5. Push in the Reset Tool and simultaneously turn all dials until it stops.
  6. The final code displayed is the current code.
  7. Turn the knob to the icon position.

If the Manager Key is lost or stolen, contact support for a Replacement Set (Manager Key, Replacement Removal Key, and Cores).

  1. Turn the knob to icon position. Insert the removal key and turn the knob to icon position.

  2. Pull the key to remove the knob and core.

  3. Insert the replacement Removal Key into the knob and place a new core on the knob. The triangle mark on the knob should be aligned with the raised wafers.

  4. Insert the new core subassembly into the lock. The triangle mark should be aligned with the icon position.

  5. Turn the knob to icon position. Remove the Replacement Removal Key.

Dial Combo Instructional Video

Hasp

Laser Cam

Request a Quote

Ordering from DigitalLocksOnline.net (Fleetwood Student Sales, Inc) is fast and easy.













    Range

    Designed to simplify and built to secure, Range locks simplify
    locker management and assignment while enhancing security.

    Product Details

    Interface

    Front Unit

    Keypad : RFID : Combo

    Range locks operate with an alphanumeric standard keypad or touch RFID interface. Available with ADA compliant options.

    Power | 4 AA Batteries

    Providing battery life of 124,500 cycles for Keypad & 75,000 cycles for RFID.

    *Based on average usage.

    Body Style

    Front Unit

    Finish | Brushed Nickel

    Standard finishes of brushed nickel and black.

    Body | Standard : Vertical : Horizontal

    Deadlatch

    Rear Unit

    Features a 1/2” (12.7mm) motorized deadlatch designed for assigned use functionality.

    Assigned Use

    In assigned use functionality, the locks are designed for lockers that are for private use. The user is assigned a locker and operates it with their assigned user credential.

    Deadbolt

    Rear Unit

    Features a 1/2” (12.7mm) motorized deadbolt designed for either shared or assigned use functionality.

    Shared Use

    In shared use functionality, the locks are designed for day-use lockers. The user chooses an available locker and operates it with a self-selected user credential. Once the locker is vacated, it becomes available for a different user.

    Key Management

    Patented electronic keys offer external power, audit, and override capabilities for a credible management system that significantly enhances productivity and reduces cost.

    Range Support

    Range Keypad

    Range Keypad Getting Started

    Locks are shipped with factory default settings (only operates by pressing icon icon). Setup must be completed to program the Programming Key and Manager Keys to all the locks.

    The Programming Key can quickly program the same Manager Keys to operate multiple locks.

    1. Go to the lock already programmed to operate with the Manager Keys.
      Press iconicon iconicon icon.
      The LED will turn on.

    2. While the LED is on, insert the Programming Key.
      A two-tone beep will be heard and the LED will turn off.

    3. At each lock to be programmed, insert the Programming Key.
      A two-tone beep will be heard and the LED will flash once to indicate successful programming.

    4. To end Express Registration mode:
      Go to any programmed lock.
      Press icon icon then insert the Programming Key.* Note: The latch will automatically release and relock 6 seconds after unlocking.

    * The Programming Key will continue to function in Express Registration mode until it is used to operate a lock.

    Manager Keys can be programmed to the locks at any time.

    1. Go to a lock requiring additional Manager Keys.
      Press iconicon iconicon icon.
      The LED will turn on.

    2. While the LED is on, insert the Programming Key.
      A two-tone beep will be heard.

    3. Insert each additional Manager Key one at a time.
      A two-tone beep will be heard for each Manager Key programmed.

    4. Insert the Programming Key.
      A two-tone beep will be heard and the LED will turn off.
      Repeat above steps for each lock or follow instructions toExpress Register Manager Keysto program the same Manager Keys to multiple locks.

    Replacement keys must be purchased and programmed to the locks to prevent the lost/stolen keys from operating a lock.

    1. To replace the Programming Key:
      Note the order number (found on the lock’s rear unit).

    2. Contact Support to purchase a replacement Programming Key.
    1. To replace the Manager Keys:
      Collect all remaining Manager Keys.
      Go to any lock operated by the Manager Keys.
      Press iconicon icon icon icon. The LED will turn on.

    2. While the LED is on, insert the Programming Key.
      A two-tone beep will be heard and the LED will remain on.
      Insert the Programming Key again.
      Three sets of two-tone beeps will be heard and the LED will turn off. All previously programmed Manager Keys are erased.
      Follow instructions to Add Manager Keys to program the intended Manager Keys to the locks.

    Once a user credential is assigned, the previously assigned user credential will no longer operate the lock.

    1. Assign a User Code:
      Default User Code: icon icon icon icon
      Press icon icon then insert a valid Manager Key.
      The LED will turn on.

    2. While the LED is on, press icon [new 4-digit code] icon. A two-tone beep will be heard.
      Press icon [the same 4-digit code] icon.
      Two sets of two-tone beeps will be heard and the LED will turn off.
    1. Assign a User Key:
      Press icon icon then insert a valid Manager Key.
      The LED will turn on.

    2. While the LED is on, insert a User Key.
      A two-tone beep will be heard and the LED will turn off.

    In assigned use functionality, users operate the lock with their assigned user credential (either a User Code or a User Key). To reassign a lock to a different user, follow instructions to Assign User Credentials.

    Operate with the User Code
    To unlock: Press icon [assigned 4-digit code] icon.* Open the door.**
    To relock: Close the door.


    Operate with the User Key
    To unlock: Insert the assigned User Key. Open the door.**
    To relock: Close the door.

    Operate with a Manager Key
    To unlock: Insert a valid Manager Key. Open the door.**
    To relock: Close the door.

    *After 3 consecutive incorrect User Code entries, the keypad will be disabled for 1 minute (Sleep Mode).
    **After unlocking, the latch will automatically relock in 6 seconds.

    Range Keypad Support

    After three consecutive incorrect User Code entries to unlock, the lock will go into Sleep Mode for one minute. For each subsequent incorrect entry, the lock will remain in Sleep Mode for an additional minute. The keypad is disabled while in Sleep Mode. A valid Manager Key may be used to unlock while the lock is in Sleep Mode.

    CAUTION: Risk of explosion or leakage if battery is replaced by an incorrect type, mixed with a different battery type, or inserted backwards. Replace all batteries of a set at the same time. Be sure to insert batteries with correct polarities. Remove exhausted batteries from product promptly and dispose of used batteries according to the battery manufacturer’s instructions.

    a. Remove the screw and the battery cover.
    b. Replace the four premium AA batteries.
    c. Replace battery cover and screw.

    10 rapid beeps:
    The lock is binding, meaning either door alignment or items in the locker are preventing the lock from operating. Press on the door while operating the lock. If error condition persists, contact Digilock support for assistance.

    2 sets of three beeps:
    The batteries are low. Replace the batteries.

    The lock does not recognize the User Code or User Key. For immediate access, operate with a valid Manager Key. Follow instructions to Assign User Credentials to assign a new User Code or User Key to the lock.

    The lock does not recognize the Manager Key. Follow instructions to Add Manager Keys to program the Manager Key to the lock. For immediate access, operate with another valid Manager Key.

    The lock does not recognize the Programming Key. If the Programming Key has been replaced, operate with the Replacement Programming Key. Contact support for additional assistance.

    • The lock may be in Sleep Mode or the batteries may need to be replaced. For immediate access, operate with a valid Manager Key.
    • The front unit may not be properly connected to the rear unit. Remove the lock from the door and check the connection.

    It is not necessary to remove the lock from the door. In case of battery failure, operate with a valid Manager Key.

    CAUTION: Risk of explosion or leakage if battery is replaced by an incorrect type, mixed with a different battery type, or inserted backwards. Replace all batteries of a set at the same time. Be sure to insert batteries with correct polarities. Remove exhausted batteries from product promptly and dispose of used batteries according to the battery manufacturer’s instructions.

    Range Keypad FAQ

    When product ships from our warehouse, it is in factory default mode. This means it is has not been assigned a Programming or Manager Key.

    Keypad Locks will operate by pressing icon then icon.
    RFID Locks will operate by pressing icon.

    Another indicator that a keypad lock is in factory default mode is if you can lock the lock with a 4-digit user code, and unlock with a different 4-digit user code.

    When locks operate at the factory setting, they are not secure. Follow the Initial Setup instructions located in the product guide.

    Locks with a red LED light have temporary usage functionality. This means when unlocked, the lock will accept any 4-digit user code.

    Keypad: Press icon (your code) icon.

    RFID: Press icon then swipe your RFID credential.

    Cam Keypad: Press icon (your code) icon, then turn the knob or lever.

    Cam RFID: Press icon then swipe your RFID credential, then turn the knob or lever.

    The Yellow Key is the Programming key. It’s main function is to assign Manager Keys and enable product features. When introduced to a lock in factory default mode, the Programming key will become registered to the lock, allowing the lock to function as ordered.

    Follow the Setup instructions of your product guide to program your Programming Key.

    You must initialize the Programming Key to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

    One Programming Key is allowed per locking system.

    The Programming Key can also provide lock access. Refer to the Product Guide for instructions on how to use the programming key for lock access.

    The Black Key is your Manager Key. This key provides override access, external power, and used to register user codes and ADA user keys.

    You must program the Black Manager Keys to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

    Each lock will program up to (25) Black Manager Keys.

    The Yellow Programming Key is required to register Manager Key(s) to the locks. Refer to the Product Guide for instructions.

    The Blue Key is the ADA User Key. This is an alternative user credential and keeps the locking system ADA compliant.

    If your locks are Permanent usage functionality, you must program the Blue ADA User Keys to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

    Americans with Disabilities Act

    In the United States, ADA Regulations require a minimum of 5% of all lock openings to be ADA compliant. Nextlock Products offer many locks that are ADA compliant, meeting U.S. Federal ADA Standards for Accessible Design. To meet compliance guidelines, ADA lockers must utilize ADA compliant locks that do not require tight grasping, pinching or twisting of the wrist, or more than 5 lbs. of force to operate.

    When the incorrect user code or RFID credential is used three consecutive times, the lock goes into sleep mode for 60 seconds. The lock will go into sleep mode for each subsequent failed attempt.

    After you have followed the initial setup on one lock and tested the lock to ensure successful programming of all keys necessary, you will then follow the Express Registration instructions for all remaining locks.

    Express Registration is only to quickly program Manager keys, additional lock features and user credentials must be added to each lock individually.

    Many NextLock products offer dual functionality, and can be changed in the field. Please follow the section to Set Lock Functionality.

    If purchased with a dead latch, please contact support so that our representatives can further assist you.

    Contact  support to purchase a new Programming Key.

    You will need to provide Digilock with the sales order number or serial number located on the lock(s). Please confirm with Digilock the color of your current Programming key, as well as the brand of locks you will be programming if you do not have the sales order number or serial number.

    Yes, you can purchase a Replacement Programming key.

    Please contact  support to purchase a replacement Programming key.

    You must press icon then icon first, and then insert the Programming Key.

    If you still receive a single beep and flash, Please contact  support for further troubleshooting assistance.

    This is an indicator the incorrect user code or RFID credential was used. You can use a registered Manager Key to operate the lock.

    The Manager Key is not programmed to the locking system. Please follow the Add Additional Manager Keys section of your product guide.

    If the lock does not open with your Manager Key, please contact  support for further troubleshooting assistance.

    The batteries need to be changed in the lock(s). The Programming and Manager Keys are designed with a built in power jumper to power jump the locks when the battery power is too low.

    The Programming and Manager keys are designed with a built in power jumper. You will use either key in the standard way to power jump and unlock the locker.

    Immediately change the batteries with high alkaline, copper top batteries.

    The lock is binding, which means that either door alignment or items in the locker are preventing the lock from operating

    Press on the door while operating the lock with a Programming or Manager key.

    If the lock does not open , please contact  support for further troubleshooting assistance.

    The batteries are low.

    Use your Programming or Manager Key to power jump the lock

    Moisten a cotton swab with rubbing alcohol to clean the contact in the key slot.

    Please contact support if the problem persists.

    Yes, you can take locks from one location and move them to another location.

    If locks are programmed to the same keys, there will no interruption in programming.

    If locks need to be programmed to a different Programming Key, please contact support for further assistance.

    Digilock offers an upgrade program to existing customers that want to upgrade their locking system.

    Please contact support for program details.

    Our RFID locks work with RFID credentials that operate on 13.56 MHz frequency on both iClass and Mifare standards.

    • iClass is built on the ISO 15693 standard
    • Mifare is built on the ISO 14443 standard

    The easiest way to ensure the RFID credential is compatible with our RFID lock product is to mail an RFID credential so that we can test the card.

    If we find that the RFID credential is not compatible, there are RFID stickers that will adhere to existing RFID cards, badges, fobs, etc.

    Range RFID

    Range RFID Getting Started

    Locks are shipped with factory default settings (only operates by pressing icon). Setup must be completed to program the Programming Key and Manager Keys or Manager RFID Credentials to all the locks.

    The Programming Key can quickly program the same Manager Keys and Manager RFID Credentials to operate multiple locks.

    1. Go to the lock already programmed to operate with the Manager Keys and Manager RFID Credentials.
      Press and hold icon for 10 seconds (a two-tone beep will be heard after 5 seconds followed by 2 sets of two-tone beeps after 10 seconds) then release. The LED will turn on.

    2. While the LED is on, insert the Programming Key.
      A two-tone beep will be heard and the LED will turn off.

    3. At each lock to be programmed, insert the Programming Key.
      A two-tone beep will be heard and the LED will flash once to indicate successful programming.

    4. To end Express Registration mode:
      Go to any programmed lock.
      Press icon then insert the Programming Key.
      Press icon then insert the Programming Key again to return the bolt to the original position.*

    * The Programming Key will continue to function in Express Registration mode until it is used to operate a lock.

    Manager Credentials can be programmed to the locks at any time.

    Go to a lock requiring additional Manager Credentials.
    Press and hold icon for 5 seconds (a two-tone beep will be heard after 5 seconds) then release.
    The LED will turn on.

    While the LED is on, insert the Programming Key.
    A two-tone beep will be heard.

    Insert each additional Manager Key or present each Manager RFID Credential one at a time.
    A two-tone beep will be heard for each Manager Key or Manager RFID Credential programmed

    Insert the Programming Key.
    A two-tone beep will be heard and the LED will turn off.
    Repeat above steps for each lock or follow instructions toExpress Register Manager Credentials to program the same Manager Credentials to multiple locks.

    Replacement keys must be purchased and programmed to the locks to prevent the lost/stolen keys from operating a lock.

    1. To replace the Programming Key:
      Note the order or serial number (found on the lock’s rear unit).

    2. Contact Support to purchase a replacement Programming Key.
    1. To replace the Manager Keys:
      Collect all remaining Manager Keys.
      Go to any lock operated by the lost/stolen manager keys. Press and hold icon for 5 seconds (a two-tone beep will be heard after 5 seconds) then release.
      The LED will turn on.

    2. While the LED is on, insert the Programming Key.
      A two-tone beep will be heard and the LED will remain on.
      Insert the Programming Key again.
      Three sets of two-tone beeps will be heard and the LED will turn off. All previously programmed Manager Keys and Manager RFID Credential are erased.
      Follow instructions to Add Manager Keys and RFID Credentials to program the intended Manager Credentials to the locks.

    Make sure that the lock is set for assigned use functionality. Once a user credential is assigned, the previously assigned user credential will no longer operate the lock.

    Make sure that the lock is set for assigned use functionality. Once a user credential is assigned, the previously assigned user credential will no longer operate the lock.

    1. Assign a User RFID Credential:
      Press and hold icon for 5 seconds (a two-tone beep will be heard after 5 seconds) then release.
      The LED will turn on.
      Insert a valid Manager Key or present a valid Manager RFID Credential.
      A two tone beep will be heard.

    2. While the LED is on, present the new User RFID Credential.
      Two sets of two-tone beeps will be heard and the LED will turn off.
    1. Assign a User Key:
      Press and hold icon for 5 seconds (a two-tone beep will be heard after 5 seconds) then release.
      The LED will turn on.
      Insert a valid Manager Key or present a valid Manager RFID Credential. A two tone beep will be heard.

    2. While the LED is on, insert a User Key.
      Two sets of two-tone beeps will be heard and the LED will turn off.

    Range RFID Support

    10 rapid beeps:
    The lock is binding, meaning either door alignment or items in the locker are preventing the lock from operating. Press on the door while operating the lock. If error condition persists, contact  support for assistance.

    2 sets of three beeps:
    The batteries are low. Replace the batteries.

    The lock does not recognize the User RFID or User Key. For immediate access, operate with a valid Manager Key.

    The lock does not recognize the Manager Key. Follow instructions to Add Manager Keys and RFID Credentials to program the Manager Key to the lock. For immediate access, operate with another valid Manager Key.

    The lock does not recognize the Programming Key. If the Programming Key has been replaced, operate with the Replacement Programming Key. Contact  support for additional assistance.

    The batteries may need to be replaced. For immediate access, operate with a valid Manager Key.

    The front unit may not be properly connected to the rear unit. Remove the lock from the door and check the connection.

    Range RFID FAQ

    When product ships from our warehouse, it is in factory default mode. This means it is has not been assigned a Programming or Manager Key.

    Keypad Locks will operate by pressing icon then icon.
    RFID Locks will operate by pressing icon.

    Another indicator that a keypad lock is in factory default mode is if you can lock the lock with a 4-digit user code, and unlock with a different 4-digit user code.

    When locks operate at the factory setting, they are not secure. Follow the Initial Setup instructions located in the product guide.

    Locks with a red LED light have temporary usage functionality. This means when unlocked, the lock will accept any 4-digit user code.

    Locks with a green LED light have permanent usage functionality. This means a 4-digit user code needs to be assigned to the lock. Only the assigned code will operate the lock.

    Keypad: Press icon (your code) icon.

    RFID: Press icon then swipe your RFID credential.

    Cam Keypad: Press icon (your code) icon, then turn the knob or lever.

    Cam RFID: Press icon then swipe your RFID credential, then turn the knob or lever.

    The Yellow Key is the Programming key. It’s main function is to assign Manager Keys and enable product features. When introduced to a lock in factory default mode, the Programming key will become registered to the lock, allowing the lock to function as ordered.

    Follow the Setup instructions of your product guide to program your Programming Key.

    You must initialize the Programming Key to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

    One Programming Key is allowed per locking system.

    The Programming Key can also provide lock access. Refer to the Product Guide for instructions on how to use the programming key for lock access.

    The Black Key is your Manager Key. This key provides override access, external power, and used to register user codes and ADA user keys.

    You must program the Black Manager Keys to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

    Each lock will program up to (25) Black Manager Keys.

    The Yellow Programming Key is required to register Manager Key(s) to the locks. Refer to the Product Guide for instructions.

    The Blue Key is the ADA User Key. This is an alternative user credential and keeps the locking system ADA compliant.

    If your locks are Permanent usage functionality, you must program the Blue ADA User Keys to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

    Americans with Disabilities Act

    In the United States, ADA Regulations require a minimum of 5% of all lock openings to be ADA compliant. Nextlock Products offer many locks that are ADA compliant, meeting U.S. Federal ADA Standards for Accessible Design. To meet compliance guidelines, ADA lockers must utilize ADA compliant locks that do not require tight grasping, pinching or twisting of the wrist, or more than 5 lbs. of force to operate.

    When the incorrect user code or RFID credential is used three consecutive times, the lock goes into sleep mode for 60 seconds. The lock will go into sleep mode for each subsequent failed attempt.

    After you have followed the initial setup on one lock and tested the lock to ensure successful programming of all keys necessary, you will then follow the Express Registration instructions for all remaining locks.

    Express Registration is only to quickly program Manager keys, additional lock features and user credentials must be added to each lock individually.

    Many NextLock products offer dual functionality, and can be changed in the field. Please follow the section to Set Lock Functionality.

    If purchased with a dead latch, please contact  support so that our representatives can further assist you.

    Contact  support to purchase a new Programming Key.

    You will need to provide Digilock with the sales order number or serial number located on the lock(s). Please confirm with Digilock the color of your current Programming key, as well as the brand of locks you will be programming if you do not have the sales order number or serial number.

    Yes, you can purchase a Replacement Programming key.

    Please contact  support to purchase a replacement Programming key.

    You must press icon then icon first, and then insert the Programming Key.

    If you still receive a single beep and flash, Please contact  support for further troubleshooting assistance.

    This is an indicator the incorrect user code or RFID credential was used. You can use a registered Manager Key to operate the lock.

    The Manager Key is not programmed to the locking system. Please follow the Add Additional Manager Keys section of your product guide.

    If the lock does not open with your Manager Key, please contact  support for further troubleshooting assistance.

    The batteries need to be changed in the lock(s). The Programming and Manager Keys are designed with a built in power jumper to power jump the locks when the battery power is too low.

    The Programming and Manager keys are designed with a built in power jumper. You will use either key in the standard way to power jump and unlock the locker.

    Immediately change the batteries with high alkaline, copper top batteries.

    The lock is binding, which means that either door alignment or items in the locker are preventing the lock from operating

    Press on the door while operating the lock with a Programming or Manager key.

    If the lock does not open , please contact  support for further troubleshooting assistance.

    The batteries are low.

    Use your Programming or Manager Key to power jump the lock.

    Moisten a cotton swab with rubbing alcohol to clean the contact in the key slot.

    Please contact support if the problem persists.

    Yes, you can take locks from one location and move them to another location.

    If locks are programmed to the same keys, there will no interruption in programming.

    If locks need to be programmed to a different Programming Key, please contact  support for further assistance.

    Digilock offers an upgrade program to existing customers that want to upgrade their locking system.

    Please contact support for program details.

    Our RFID locks work with RFID credentials that operate on 13.56 MHz frequency on both iClass and Mifare standards.

    • iClass is built on the ISO 15693 standard
    • Mifare is built on the ISO 14443 standard

    The easiest way to ensure the RFID credential is compatible with our RFID lock product is to mail an RFID credential so that we can test the card.

    If we find that the RFID credential is not compatible, there are RFID stickers that will adhere to existing RFID cards, badges, fobs, etc.

    Request a Quote

    Ordering from DigitalLocksOnline.net (Fleetwood Student Sales, Inc) is fast and easy.













      Sola

      Sola electronic lock solutions combine forward-thinking
      design with efficient, intuitive lock management.

      Product Details

      Interface

      Front Unit

      Standard Keypad : RFID

      Sola locks operate with an alphanumeric keypad interface. Key managed locks also contain a key slot to operate locks with an ADA compliant User Key.

      Power | 2 CR2450 or 4 AA Batteries

      Providing battery life of 180,000 cycles for Keypad & 54,000 cycles for RFID.*

      *Based on average usage.

      Body Style

      Front Unit

      Finish | Brushed Nickel : Black

      Standard finishes of brushed nickel and black. Custom finishes are available upon request.

      Body | Vertical : Horizontal

      Available in vertical and horizontal body styles.

      Locking Options

      Manual Locking

      Standard flat, offset, and lifter cam for installation on cabinet doors, drawers, lockers, enclosures, personal storage & more.

      Auto Relocking

      Auto relocking spring latch for assigned use applications.

      Deadbolt

      Retrofit

      Using custom plugs and existing locking mechanism, Sola can easily retrofit onto furniture, cabinets, lockers, and more.

      3 Step Mounting

      Remove core from existing mechanical lock, place manufacturers’ specific plug inside of lock cylinder, and secure Versa with two mounting screws.

      Key Management

      Patented electronic keys offer external power, audit, and override capabilities for a credible management system that significantly enhances productivity and reduces cost.

      Sola Support

      Sola Keypad Code Managed

      Identify your Generation

      Sola 2

      Sola 3

      Sola Keypad Code Managed FAQ

      After three consecutive incorrect User Code entries to unlock, the lock will go into “Sleep Mode” for one minute and for an additional minute for each subsequent incorrect entry. While in “Sleep Mode” the keypad is disabled and the LED flashes twice consecutively.

      Locks are shipped with factory default settings. Owner Code (6-digit-code) = iconiconiconiconiconicon. Manager Code (5-digit-code) = iconiconiconiconicon.
      Setup must be completed to register the Programming Key and Manager Keys to all the locks.

      Low battery indicator, if unlocked replace the batteries as soon as possible.

      For best performance, we recommend premium high-alkaline Duracell CopperTop or Energizer batteries.

      Sola Keypad Code Managed Getting Started

      Functionality = Shared Use

      Owner Code (6-digit code) = iconicon iconicon iconicon

      Manager Code (5-digit code) = iconicon iconicon icon

      New locks operate with the default Owner and Manager Codes. A new Owner and Manager Code must be programmed on the lock to prevent the default codes from operating the lock. Program a New Owner Code The owner code can only be programmed using the current owner code.
      1. Press icon icon [current Owner Code] icon. A two-tone beep will be heard and the LED will start to flash.
      2. Press icon [new Owner Code] icon. A two-tone beep will be heard.
      3. To confirm, press icon [the same new Owner Code] icon. Two sets of two-tone beeps will be heard and the LED will turn off.
      Program a New Manager Code To Program the Manager Code using the Owner Code:
      1. Press icon icon [Owner Code] icon. A two-tone beep will be heard and the LED will start to fl ash.
      2. Press icon [new Manager Code] icon. A two-tone beep will be heard.
      3. To confirm, press icon [the same new Manager Code] icon. Two sets of two-tone beeps will be heard and the LED will turn off.
      To Program the Manager Code using the current Manager Code:
      1. Press icon icon [current Manager Code] icon. A two-tone beep will be heard and the LED will start to flash.
      2. Press icon [new Manager Code] icon. A two-tone beep will be heard.
      3. To confirm, press icon [the same new Manager Code] icon. Two sets of two-tone beeps will be heard and the LED will turn off.

      Each lock can be set for either shared or assigned use functionality. In shared use functionality, the user enters a self-selected 4-digit code to lock and later unlock. Once unlocked, the lock is available to be used by a different user. In assigned use functionality, the lock is programmed with an assigned 4-digit code. The user enters the assigned 4-digit code to unlock and turns the handle to relock. Press icon to check functionality. If in shared use, LED is RED. If in assigned use, LED is GREEN.

      Set lock for shared use functionality:

      1. Press icon icon [Owner Code] icon. A two-tone beep will be heard and the LED will start to flash.
      2. Press icon iconicon icon. Two sets of two-tone beeps will be heard and a RED LED will flash twice.
      3. Make sure the lock is unlocked and available for use. Use the Owner or Manager Code to unlock.

      Set lock for assigned use functionality:

      1. Press icon icon [Owner Code] icon. A two-tone beep will be heard and the LED will start to flash.
      2. Press icon iconicon icon. Two sets of two-tone beeps will be heard and a GREEN LED will flash twice.
      3. Assign a User Code to the lock. Follow Assign a New User Code instructions.
      4. Make sure the lock is in the locked position. Use the Owner or Manager Code to lock.
      1. Press icon icon [Manager Code] icon. A two-tone beep will be heard and the green LED will start to flash.
      2. Press icon [new assigned 4-digit User Code] icon. A two-tone beep will be heard.
      3. Press icon [the same new assigned 4-digit User Code] icon. Two sets of two-tone beeps will be heard and the green LED will turn off.

      Operate with a self-selected User Code:

      Make sure the lock is unlocked and available for use. Use the Owner or Manager Code to unlock.

      • To lock: Close the door, press icon [any 4-digit User Code] icon, and then turn the handle to the locked position.
      • To unlock: Press icon [the same 4-digit code] icon, turn the handle to the unlocked position, and then open the door.*

      Operate with the Manager Code:

      • To unlock: Press icon [Manager Code] icon, turn the handle to the unlocked position, and then open the door.*
      • To relock: Close the door, press icon [Manager Code] icon, and then turn the handle to the locked position.**

      Operate with the Owner Code:

      • To unlock: Press icon [Owner code] icon, turn the handle to the unlocked position, and then open the door.*
      • To lock: Close the door, press icon [Owner Code] icon, and then turn the handle to the locked position.**

      Operate with an Assigned User Code:

      • To unlock: Press icon [assigned 4-digit user code] icon, turn the handle to the unlocked position, and then open the door.*
      • To relock: Close the door, then turn the handle to the locked position.

      Operate with the Manager Code:

      • To unlock: Press icon [Manager code] icon, turn the handle to the unlocked position, and then open the door.*
      • To relock: Close the door, then turn the handle to the locked position.

      Operate with the Owner Code:

      • To unlock: Press icon [Owner code] icon, turn the handle to the unlocked position, and then open the door.*
      • To relock: Close the door, then turn the handle to the locked position.
      • After three consecutive incorrect entries to unlock, the lock will go into “Sleep Mode” for one minute and for an additional minute for each subsequent incorrect entry. The keypad is disabled while in “Sleep Mode”.
      • If a Manager or Owner Code is used to unlock and relock, the previous User Code will continue to operate the lock.

      Sola Keypad Code Managed FAQ

      If in the unlocked position, follow the Battery Replacement instructions.

      If locked press firmly on the locker door, if there is room to, lift up on the door, move it side to side in attempt to ajar it while operating the lock. If error condition persists, contact Digilock support for assistance.

      After three consecutive incorrect User Code entries to unlock, the lock will go into “Sleep Mode” for one minute and for an additional minute for each subsequent incorrect entry. While in “Sleep Mode” the keypad is disabled and the LED flashes twice consecutively.

      Locks are shipped with factory default settings. Owner Code (6-digit-code) = iconiconiconiconiconicon. Manager Code (5-digit-code) = iconiconiconiconicon.
      Setup must be completed to register the Programming Key and Manager Keys to all the locks.

      Low battery indicator, if unlocked replace the batteries as soon as possible.

      For best performance, we recommend premium high-alkaline Duracell CopperTop or Energizer batteries.

      Sola Keypad Key Managed

      Identify your Generation

      Sola 2

      Sola 3

      Sola Keypad Key Managed Getting Started

      Locks are shipped with factory default settings (only operates by pressing icon icon). Each lock must be set up to operate with a Programming Key and Manager Keys.

       

      The Programming Key can quickly program multiple locks to operate with the same Manager Keys.

      1. Go to the lock already programmed to operate with the Manager Keys.
        Press iconicon iconicon icon.
        The LED will flash.

      2. While the LED is flashing, insert the Programming Key.
        A two-tone beep will be heard and the LED will turn off.

      3. At each lock to be programmed, insert the Programming Key.
        A two-tone beep will be heard and the LED will flash once to indicate successful registration.

      4. To end Express Registration mode:*
        Go to any programmed lock.
        Press icon icon then insert the Programming Key.

      Manager Keys can be programmed to the locks at any time.

      1. Go to a lock requiring additional Manager Keys.
        Press iconicon iconicon icon.
        The LED will flash.

      2. While the LED is flashing, insert the Programming Key.
        A two-tone beep will be heard.

      3. While the LED is flashing, insert each additional Manager Key one at a time.
        A two-tone beep will be heard for each Manager Key programmed.

      4. Insert the Programming Key.
        A two-tone beep will be heard and the LED will turn off.
        Repeat above steps for each lock or follow instructions to Express Register Manager Keys to quickly program multiple locks to operate with the same Manager Keys.

      The locks must be reprogrammed to prevent the lost/stolen keys from operating a lock.

      1. To replace the Manager Keys:
        Collect all remaining and replacement Manager Keys.
        Go to any lock operated by the lost/stolen Manager Keys.
        Press iconicon iconicon icon. The LED will flash.

      2. While the LED is flashing, insert the Programming Key.
        A two-tone beep will be heard.
        Insert the Programming Key again.
        Three sets of two-tone beeps will be heard and the LED will turn off.
        All previously programmed Manager Keys will be erased.
        Follow instructions to Add Manager Keys to program the remaining and replacement Manager Keys to the locks.

      Each lock can be set for either shared or assigned use functionality. Press = to check functionality. If in shared use, LED is red. If in assigned use, LED is green.

      1. To set for assigned use:
        Press iconicon iconicon icon.
        The red LED will flash.

      2. While the LED is flashing, insert the Programming Key.
        A two-tone beep will be heard and the green LED will flash once.
      1. To set for shared use:
        Press iconicon iconicon icon.
        The green LED will flash.

      2. While the LED is flashing, insert the Programming Key.
        A two-tone beep will be heard and the red LED will flash once.

      Make sure that the lock is set for assigned use functionality (a green LED will flash when icon is pressed). Once a user credential is assigned, the previously assigned user credential will no longer operate the lock.

      1. Assign a User Code:
        Default user code: iconiconiconicon
        Press iconicon then insert a valid Manager Key. The LED will turn on.

      2. Press icon [any 4-digit code] icon. A two-tone beep will be heard.
        Press icon [the same 4-digit code] icon.
        Two sets of two-tone beeps will be heard and the LED will turn off.
      1. Assign a User Key:
        Press iconicon then insert a valid Manager Key.
        The LED will turn on.

      2. While the LED is on, insert a User Key.
        A two-tone beep will be heard and the LED will turn off.

       

      When in shared use functionality, each lock can be programmed to auto unlock after a set number of hours. The default setting is OFF (does not auto unlock).

      1. To turn on Auto Unlock:
        Press iconicon iconicon icon.
        The LED will flash.
        Insert the Programming Key.
        A two-tone beep will be heard and the LED will turn on.

      2. While the LED is on, enter the number of hours from iconicon icon then press icon.
        Two sets of two-tone beeps will be heard and the LED will turn off.
        For example: Press icon icon to set the lock to auto unlock after 8 hours.
      1. To turn off Auto Unlock:
        Press iconicon iconicon icon.
        The LED will flash.

      2. While the LED is flashing, insert the Programming Key.
        A two-tone beep will be heard and the LED will turn off.

      In shared use functionality, the user enters a self-selected 4-digit User Code or inserts any User Key to lock and the same User Code or User Key to unlock. Once unlocked, the lock is available for a different user.

      1. Operate with a User Code
        To lock: Close the door.
        Press icon [any 4-digit code] icon then turn the handle to the locked position.

      2. To unlock: Press icon [the same 4-digit code] icon then turn the handle to the unlocked position.
        Open the door.*

      * After 3 consecutive incorrect User Code entries, the keypad will be disabled for 1 minute (Sleep Mode).
      ** If a valid Manager Key is used to relock, the previous user credential will continue to operate the lock.

      In assigned use functionality, users operate the lock with their assigned user credential (either a User Code or a User Key). To reassign a lock to a different user, follow instructions to Assign the User Credential.

      1. Operate with the User Code
        To unlock: Press icon [assigned 4-digit code] icon then turn the handle to the unlocked position.
        Open the door.*

      2. To relock: Close the door then turn the handle to the locked position.

      *After 3 consecutive incorrect User Code entries, the keypad will be disabled for 1 minute (Sleep Mode).
      The lock will remain in the locked position if the handle is not turned within approximately 6 seconds.

      It is not necessary to uninstall the lock from the door. In case of battery failure, operate with a valid Manager Key.

       

      Sola Keypad Key Managed FAQ

      When product ships from our warehouse, it is in factory default mode. This means it is has not been assigned a Programming or Manager Key.

      Keypad Locks will operate by pressing icon then icon.
      RFID Locks will operate by pressing icon.

      Another indicator that a keypad lock is in factory default mode is if you can lock the lock with a 4-digit user code, and unlock with a different 4-digit user code.

      When locks operate at the factory setting, they are not secure. Follow the Initial Setup instructions located in the product guide.

      Locks with a red LED light have temporary usage functionality. This means when unlocked, the lock will accept any 4-digit user code.

      Locks with a green LED light have permanent usage functionality. This means a 4-digit user code needs to be assigned to the lock. Only the assigned code will operate the lock.

      Keypad: Press icon (your code) icon.

      RFID: Press icon then swipe your RFID credential.

      Cam Keypad: Press icon (your code) icon, then turn the knob or lever.

      Cam RFID: Press icon then swipe your RFID credential, then turn the knob or lever.

      The Yellow Key is the Programming key. It’s main function is to assign Manager Keys and enable product features. When introduced to a lock in factory default mode, the Programming key will become registered to the lock, allowing the lock to function as ordered.

      Follow the Setup instructions of your product guide to program your Programming Key.

      You must initialize the Programming Key to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

      One Programming Key is allowed per locking system.

      The Programming Key can also provide lock access. Refer to the Product Guide for instructions on how to use the programming key for lock access.

      The Black Key is your Manager Key. This key provides override access, external power, and used to register user codes and ADA user keys.

      You must program the Black Manager Keys to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

      Each lock will program up to (25) Black Manager Keys.

      The Yellow Programming Key is required to register Manager Key(s) to the locks. Refer to the Product Guide for instructions.

      The Blue Key is the ADA User Key. This is an alternative user credential and keeps the locking system ADA compliant.

      If your locks are Permanent usage functionality, you must program the Blue ADA User Keys to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

      Americans with Disabilities Act

      In the United States, ADA Regulations require a minimum of 5% of all lock openings to be ADA compliant. Nextlock Products offer many locks that are ADA compliant, meeting U.S. Federal ADA Standards for Accessible Design. To meet compliance guidelines, ADA lockers must utilize ADA compliant locks that do not require tight grasping, pinching or twisting of the wrist, or more than 5 lbs. of force to operate.

      When the incorrect user code or RFID credential is used three consecutive times, the lock goes into sleep mode for 60 seconds. The lock will go into sleep mode for each subsequent failed attempt.

      After you have followed the initial setup on one lock and tested the lock to ensure successful programming of all keys necessary, you will then follow the Express Registration instructions for all remaining locks.

      Express Registration is only to quickly program Manager keys, additional lock features and user credentials must be added to each lock individually.

      Many NextLock products offer dual functionality, and can be changed in the field. Please follow the section to Set Lock Functionality.

      If purchased with a dead latch, please contact support so that our representatives can further assist you.

      Contact support to purchase a new Programming Key.

      You will need to provide Digilock with the sales order number or serial number located on the lock(s). Please confirm with Digilock the color of your current Programming key, as well as the brand of locks you will be programming if you do not have the sales order number or serial number.

      Yes, you can purchase a Replacement Programming key.

      Please contact support to purchase a replacement Programming key.

      You must press icon then icon first, and then insert the Programming Key.

      If you still receive a single beep and flash, Please contact support for further troubleshooting assistance.

      This is an indicator the incorrect user code or RFID credential was used. You can use a registered Manager Key to operate the lock.

      The Manager Key is not programmed to the locking system. Please follow the Add Additional Manager Keys section of your product guide.

      If the lock does not open with your Manager Key, please contact support for further troubleshooting assistance.

      The batteries need to be changed in the lock(s). The Programming and Manager Keys are designed with a built in power jumper to power jump the locks when the battery power is too low.

      The Programming and Manager keys are designed with a built in power jumper. You will use either key in the standard way to power jump and unlock the locker.

      Immediately change the batteries with high alkaline, copper top batteries.

      The lock is binding, which means that either door alignment or items in the locker are preventing the lock from operating

      Press on the door while operating the lock with a Programming or Manager key.

      If the lock does not open , please contact support for further troubleshooting assistance.

      The batteries are low.

      Use your Programming or Manager Key to power jump the lock.

      Moisten a cotton swab with rubbing alcohol to clean the contact in the key slot.

      Please contact support if the problem persists.

      Yes, you can take locks from one location and move them to another location.

      If locks are programmed to the same keys, there will no interruption in programming.

      If locks need to be programmed to a different Programming Key, please contact support for further assistance.

      Digilock offers an upgrade program to existing customers that want to upgrade their locking system.

      Please contact support for program details.

      Our RFID locks work with RFID credentials that operate on 13.56 MHz frequency on both iClass and Mifare standards.

      • iClass is built on the ISO 15693 standard
      • Mifare is built on the ISO 14443 standard

      The easiest way to ensure the RFID credential is compatible with our RFID lock product is to mail an RFID credential so that we can test the card.

      If we find that the RFID credential is not compatible, there are RFID stickers that will adhere to existing RFID cards, badges, fobs, etc.

      Sola RFID

      Sola 3

      Sola RFID Getting Started

      Locks are shipped with factory default settings (only operates by pressing icon). Each lock must be set up to operate with a Programming Key and Manager Keys.

      The Programming Key can quickly program multiple locks to operate with the same Manager Keys.

      1. Go to the lock already programmed to operate with the Manager Keys.
        Touch and hold icon for 10 seconds (a two-tone beep will be heard after 5 seconds followed by 2 sets of two-tone beeps after 10 seconds) then release.
        The LED will flash.

      2. While the LED is flashing, insert the Programming Key.
        A two-tone beep will be heard and the LED will turn off.

      3. At each lock to be programmed, insert the Programming Key.
        A two-tone beep will be heard and the LED will flash once to indicate successful registration.

      4. To end Express Registration mode:* Go to any programmed lock.
        Press icon then insert the Programming Key.

      *The Programming Key will continue to function in Express Registration mode until it is used to operate a lock.

      Manager Key(s) can be registered to a lock after Initial Setup has been completed.

      1. Go to a lock requiring additional Manager Keys.
        Touch and hold icon for 5 seconds (a two-tone beep will be heard after 5 seconds) then release.
        The LED will flash.

      2. While the LED is flashing, insert the Programming Key.
        A two-tone beep will be heard.

      3. While the LED is flashing, insert each additional Manager Key one at a time.
        A two-tone beep will be heard for each Manager Key programmed.

      4. Insert the Programming Key.
        A two-tone beep will be heard and the LED will turn off.
        Repeat above steps for each lock or follow instructions to Express Register Manager Keys to quickly program multiple locks to operate with the same Manager Keys.

      The locks must be reprogrammed to prevent the lost/stolen keys from operating a lock.

      1. Contact Support to purchase a replacement Programming Key.
      2. To replace the Programming Key: Note the order or serial number (found on the lock’s rear).
      1. To replace the Manager Keys:
        Collect all remaining and replacement Manager Keys.
        Go to any lock operated by the lost/stolen Manager Keys.
        Touch and hold icon for 5 seconds (a two-tone beep will be heard after 5 seconds) then release.
        The LED will flash.

      2. While the LED is flashing, insert the Programming Key.
        A two-tone beep will be heard.
        Insert the Programming Key again.
        Three sets of two-tone beeps will be heard and the LED will turn off. All previously programmed Manager Keys will be erased.
        Follow instructions to Add Manager Keys to program the remaining and replacement Manager Keys to the locks.

      Once a user credential is assigned, the previously assigned user credential will no longer operate the lock.

      1. Assign a User RFID Credential:
        Touch and hold icon for 5 seconds (a two-tone beep will be heard after 5 seconds) then release.
        The LED will flash and the RFID reader will turn on.
        Insert a valid Manager Key.
        A two-tone beep will be heard.

      2. Present the RFID credential to the RFID reader.
        Two sets of two-tone beeps will be heard and the LED and RFID reader will turn off.
      1. Assign a User Key:
        Touch and hold icon for 5 seconds (a two-tone beep will be heard after 5 seconds) then release.
        The LED will flash and the RFID reader will turn on.
        Insert a valid Manager Key.
        A two-tone beep will be heard.

      2. While the LED is on, insert a User Key.
        A two-tone beep will be heard and the LED will turn off.

      In assigned use functionality, users operate the lock with their assigned user credential (either an RFID Credential or a User Key). To reassign a lock to a different user, follow instructions to Assign the User Credential.

      1. Operate with the RFID credential
        To unlock: Touch icon then present the assigned RFID credential then turn
        the handle to the unlocked position.
        Open the door.*
      2. To relock: Close the door then turn the handle to the locked position.
      1. Operate with the User Key
        To unlock: Insert the assigned User Key then turn
        the handle to the unlocked position.
        Open the door.*

      2. To relock: Close the door then turn the handle to the locked position.
      1. Operate with a Manager Key
        To unlock: Insert a valid Manager Key then turn the handle to the unlocked position.
        Open the door.*

      2. To relock: Close the door then turn the handle to the locked position.

      *The lock will remain in the locked position if the handle is not turned within approximately 6 seconds.

      In shared use functionality, the user presents an RFID credential or inserts any User Key to lock and the same User RFID Credential or User Key to unlock. Once unlocked, the locker is available for a different user.

      1. Operate with a User RFID Credential
        To lock: Close the door. Touch icon then present an RFID credential, then turn the handle to the locked position.

      2. To unlock: Touch icon then present the same RFID credential, then turn the handle to the unlocked position. Open the door.
      1. Operate with the User Key
        To lock: Close the door. Insert any User Key then turn the handle to the locked position.

      2. To unlock: Insert the same User Key then turn the handle to the unlocked position. Open the door.
      1. Operate with a Manager Key
        To unlock: Insert a valid Manager Key then turn the handle to the unlocked position.
        Open the door.*

      2. To relock: Close the door. Insert a valid Manager Key then turn the handle to the locked position.*

      * If a valid Manager Key is used to relock, the previous user credential will continue to operate the lock.

      Sola RFID Support

      After locking or unlocking, the lock emits two sets of three beeps indicating that the batteries are low. Replace the batteries.

      The lock does not recognize the RFID Credential or User Key. For immediate access, operate with a valid Manager Key.

      The lock does not recognize the Manager Key. Follow instructions to Add Manager Keys to program the Manager Key to the lock. For immediate access, operate with another valid Manager Key.

      The lock does not recognize the Programming Key. If the Programming Key has been replaced, operate with the Replacement Programming Key. Contact support for additional assistance.

      The batteries may need to be replaced. For immediate access, operate with a valid Manager Key.

      It is not necessary to uninstall the lock from the door. In case of battery failure, operate with a valid Manager Key.

      CAUTION: Risk of explosion or leakage if battery is replaced by an incorrect type, mixed with a different battery type, or inserted backwards. Replace all batteries of a set at the same time. Be sure to insert batteries with correct polarities. Remove exhausted batteries from product promptly and dispose of used batteries according to the battery manufacturer’s instructions.

      a. Remove the screw and the battery cover.
      b. Replace the four premium AA batteries.
      c. Replace battery cover and screw.

      Sola RFID FAQ

      When product ships from our warehouse, it is in factory default mode. This means it is has not been assigned a Programming or Manager Key.

      Keypad Locks will operate by pressing icon then icon.
      RFID Locks will operate by pressing icon.

      Another indicator that a keypad lock is in factory default mode is if you can lock the lock with a 4-digit user code, and unlock with a different 4-digit user code.

      When locks operate at the factory setting, they are not secure. Follow the Initial Setup instructions located in the product guide.

      Locks with a red LED light have temporary usage functionality. This means when unlocked, the lock will accept any RFID Credential.

       

      Locks with a green LED light have permanent usage functionality. This means an RFID credential needs to be assigned to the lock. Only the assigned credential will operate the lock.

      Keypad: Press icon (your code) icon.

      RFID: Press icon then swipe your RFID credential.

      Cam Keypad: Press icon (your code) icon, then turn the knob or lever.

      Cam RFID: Press icon then swipe your RFID credential, then turn the knob or lever.

      The Yellow Key is the Programming key. It’s main function is to assign Manager Keys and enable product features. When introduced to a lock in factory default mode, the Programming key will become registered to the lock, allowing the lock to function as ordered.

      Follow the Setup instructions of your product guide to program your Programming Key.

      You must initialize the Programming Key to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

      One Programming Key is allowed per locking system.

      The Programming Key can also provide lock access. Refer to the Product Guide for instructions on how to use the programming key for lock access.

      The Black Key is your Manager Key. This key provides override access, external power, and used to register user codes and ADA user keys.

      You must program the Black Manager Keys to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

      Each lock will program up to (25) Black Manager Keys.

      The Yellow Programming Key is required to register Manager Key(s) to the locks. Refer to the Product Guide for instructions.

      The Blue Key is the ADA User Key. This is an alternative user credential and keeps the locking system ADA compliant.

      If your locks are Permanent usage functionality, you must program the Blue ADA User Keys to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

      Americans with Disabilities Act

      In the United States, ADA Regulations require a minimum of 5% of all lock openings to be ADA compliant. Nextlock Products offer many locks that are ADA compliant, meeting U.S. Federal ADA Standards for Accessible Design. To meet compliance guidelines, ADA lockers must utilize ADA compliant locks that do not require tight grasping, pinching or twisting of the wrist, or more than 5 lbs. of force to operate.

      After you have followed the initial setup on one lock and tested the lock to ensure successful programming of all keys necessary, you will then follow the Express Registration instructions for all remaining locks.

      Express Registration is only to quickly program Manager keys, additional lock features and user credentials must be added to each lock individually.

      Many NextLock products offer dual functionality, and can be changed in the field with the use of a Reset/Functionality Key. Please contact Digilock support so that our representatives can further assist you.

      If purchased with a dead latch, please contact support so that our representatives can further assist you.

      Contact  support to purchase a new Programming Key.

      You will need to provide Digilock with the sales order number or serial number located on the lock(s). Please confirm with Digilock the color of your current Programming key, as well as the brand of locks you will be programming if you do not have the sales order number or serial number.

      Yes, you can purchase a Replacement Programming key.

      Please contact support to purchase a replacement Programming key.

      You must press the icon button first, and then insert the Programming Key.

      If you still receive a single beep and flash, Please contact support for further troubleshooting assistance.

      This is an indicator the incorrect user code or RFID credential was used. You can use a registered Manager Key to operate the lock.

      The Manager Key is not programmed to the locking system. Please follow the Add Additional Manager Keys section of your product guide.

      If the lock does not open with your Manager Key, please contact support for further troubleshooting assistance.

      The batteries need to be changed in the lock(s). The Programming and Manager Keys are designed with a built in power jumper to power jump the locks when the battery power is too low.

       

      The Programming and Manager keys are designed with a built in power jumper. You will use either key in the standard way to power jump and unlock the locker.

      Immediately change the batteries with high alkaline, copper top batteries.

      The batteries are low.

      Use your Programming or Manager Key to power jump the lock.

      Moisten a cotton swab with rubbing alcohol to clean the contact in the key slot.

      Please contact  support if the problem persists.

      Yes, you can take locks from one location and move them to another location.

      If locks are programmed to the same keys, there will no interruption in programming.

      If locks need to be programmed to a different Programming Key, please contact support for further assistance.

      Digilock offers an upgrade program to existing customers that want to upgrade their locking system.

      Please contact  support for program details.

      Request a Quote

      Ordering from DigitalLocksOnline.net (Fleetwood Student Sales, Inc) is fast and easy.













        Cue

        Cue electronic lock solutions provide state-of-the-art
        security for any application and budget.

        Product Details

        Interface

        Front Unit

        Standard Keypad : RFID

        Cue locks operate with an alphanumeric keypad interface. Key managed locks also contain a key slot to operate locks with an ADA compliant User Key.

        Power | 4 AA Batteries

        Providing battery life of 124,500 cycles for Keypad & 75,000 cycles for RFID.*

        *Based on average usage.

        Body Style

        Front Unit

        Finish | Brushed Nickel : Brass

        Standard finishes of brushed nickel and brass. Custom finishes are available upon request.

        Body | Standard

        Available in standard body style with integrated pull handle.

        Deadlatch

        Rear Unit

        Features a 1/2” (12.7mm) motorized deadlatch designed for assigned use functionality.

        Assigned Use

        In assigned use functionality, the locks are designed for lockers that are for private use. The user is assigned a locker and operates it with their assigned user credential.

        Deadbolt

        Rear Unit

        Features a 1/2” (12.7mm) motorized deadbolt designed for either shared or assigned use functionality.

        Shared Use

        In shared use functionality, the locks are designed for day-use lockers. The user chooses an available locker and operates it with a self-selected user credential. Once the locker is vacated, it becomes available for a different user.

        Key Management

        Patented electronic keys offer external power, audit, and override capabilities for a credible management system that significantly enhances productivity and reduces cost.

        Cue Support

        Cue Keypad Code ManagedCue

        Axis Keypad Support

        After three consecutive incorrect User Code entries to unlock, the lock will go into “Sleep Mode” for one minute and for an additional minute for each subsequent incorrect entry. The keypad is disabled while in “Sleep Mode”.

         

        10 rapid beeps:
        The lock is binding which means that either door alignment or items in the locker are preventing the lock from operating. Press on the door while operating the lock. If error condition persists, contact  support for assistance.

        2 sets of three beeps:
        The batteries are low. Replace the batteries.

        1 beep:
        The lock does not recognize the User Code, Manager Code, or Owner Code.

        The lock does not recognize the User Code. For access, operate with the Manager Code. If in assigned use functionality, follow Assign User Code instructions to assign a new User Code to the lock.

        The lock does not recognize the Manager Code. Follow instructions to Program a New 5-digit Manager Code by using the Owner Code. For access, operate with the Owner Code.

        The lock does not recognize the Owner Code. Contact support.

        • The lock may be in “Sleep Mode”. The keypad is disabled for one minute while in sleep mode.
        • The batteries may need to be replaced.
        • The front unit may not be properly connected to the rear unit. Remove the lock from the door and check the cable connection.
        • If error condition persists, contact  support.

        Cue Keypad Code Managed FAQ

        The lock is binding due to low battery.

        If in the unlocked position, follow the Battery Replacement instructions.

        If locked press firmly on the locker door, if there is room to, lift up on the door, move it side to side in attempt to ajar it while operating the lock. If error condition persists, contact  support for assistance.

        After three consecutive incorrect User Code entries to unlock, the lock will go into “Sleep Mode” for one minute and for an additional minute for each subsequent incorrect entry. While in “Sleep Mode” the keypad is disabled and the LED flashes twice consecutively.

        The lock is binding. This is often due to door misalignment, incorrect installation, or excess pressure on the rear unit.

        If the lock is in the unlocked state, loosen the mounting hardware and attempt to operate the lock to test if the error condition persists. If the lock is still emitting the rapid beeping, uninstall the lock and test in hand.

        If the lock is in the locked state and you cannot access the rear unit (i.e., the door is locked), press on the door while operating the lock. If the error condition still persists, contact  Support for assistance.

        If locked and the batteries are too low to operate, you will need to use your CUE power jumper to provide power to the lock, while the power jumper is plugged in, use your user code, or manager code to operate the lock, immediately change the batteries.

        Ensure that the battery harness is properly connected to the circuit board and that you are using premium high-alkaline batteries. We recommend Duracell CopperTop or Energizer batteries.

        If the lock is still non-responsive after checking these two items, it may be a connection issue with the pins on the rear unit and the back of the front unit or an issue with the cable connection. To test, uninstall the lock and press icon or icon (RFID locks) several times while the front unit and rear unit are separated. Connect the front and rear units and test lock functionality before reinstalling the lock. If the error condition still persists, contact  Support for assistance.

        For best performance, we recommend premium high-alkaline Duracell CopperTop or Energizer batteries. Rear units with (3) screws on the battery cover take (2) 9V batteries. Rear Units with (4) screws on the battery cover take (4) AA batteries.

        Follow the Replacement Programming Key instructions. Note: The Replacement Programming Key can only override (1) previous Programming Key.

        Follow the Reset Key instructions. After inserting the Reset Key into each lock, confirm that the lock has returned to factory default by pressing iconicon. The lock should now operate.

        It is not necessary to uninstall the lock from the door.

        CAUTION: Risk of explosion or leakage if battery is replaced by an incorrect type, mixed with a different battery type, or inserted backwards. Replace all batteries of a set at the same time. Be sure to insert batteries with correct polarities. Remove exhausted batteries from product promptly and dispose of used batteries according to the battery manufacturer’s instructions.

        Cue Keypad Key Managed

        Cue Keypad Key Managed Getting Started

        The Programming Key can quickly program the same Manager Keys to operate multiple locks.

        1. Go to the lock already programmed to operate with the Manager Keys.
          Press iconicon iconicon icon. The LED will turn on.

        2. While the LED is on, insert the Programming Key.
          A two-tone beep will be heard and the LED will turn off.

        3. At each lock to be programmed, insert the Programming Key.
          A two-tone beep will be heard and the LED will flash once to indicate successful programming.

        4. To end Express Registration mode:
          Go to any programmed lock.
          Press icon icon then insert the Programming Key.
          Press icon iconthen insert the Programming Key again to return the bolt to the original position.*

        * The Programming Key will continue to function in Express Registration mode until it is used to operate a lock.

        Manager Keys can be programmed to the locks at any time.

        1. Go to a lock requiring additional Manager Keys.
          Press icon icon iconicon icon. The LED will turn on.

        2. While the LED is on, insert the Programming Key.
          A two-tone beep will be heard.

        3. Insert each additional Manager Key one at a time.
          A two-tone beep will be heard for each Manager Key programmed.

        4. Insert the Programming Key.
          A two-tone beep will be heard and the LED will turn off.
          Repeat above steps for each lock or follow instructions to Express Register Manager Keys to program the same Manager Keys to multiple locks.

        Replacement keys must be purchased and programmed to the locks to prevent the lost/stolen keys from operating a lock.

        1. To replace the Programming Key:
          Note the order number (found on the lock’s rear unit).

        2. Contact  Support to purchase a replacement Programming Key.

        3. To replace the Manager Keys:
          Collect all remaining Manager Keys.
          Go to any lock operated by the Manager Keys. Press iconicon iconiconicon. The LED will turn on.

        4. While the LED is on, insert the Programming Key.
          A two-tone beep will be heard and the LED will remain on.
          Insert the Programming Key again.
          Three sets of two-tone beeps will be heard and the LED will turn off. All previously programmed Manager Keys are erased.
          Follow instructions to Add Manager Keys to program the intended Manager Keys to the locks.

        Each lock can be set for either shared or assigned use functionality. Press icon to check functionality. If in shared use, LED is red. If in assigned use, LED is green.

        1. To set for assigned use:
          Press iconicon iconicon icon. The LED will turn on.

        2. While the LED is on, insert the Programming Key.
          A two-tone beep will be heard and the LED will turn off.

        3. To set for shared use:
          Press iconicon iconicon icon. The LED will turn on.

        4. While the LED is on, insert the Programming Key.
          A two-tone beep will be heard and the LED will turn off.

        Make sure that the lock is set for assigned use functionality. Once a user credential is assigned, the previously assigned user credential will no longer operate the lock.

        1. Assign a User Code:
          Default User Code: icon icon icon icon
          Press icon icon then insert a valid Manager Key.
          The LED will turn on.

        2. While the LED is on, press icon [new 4-digit code] icon. A two-tone beep will be heard.
          Press icon [the same 4-digit code] icon.
          Two sets of two-tone beeps will be heard and the LED will turn off.

        3. Assign a User Key:
          Press icon icon then insert a valid Manager Key.
          The LED will turn on.

        4. While the LED is on, insert a User Key.
          A two-tone beep will be heard and the LED will turn off.

        When in shared use functionality, each lock can be programmed to have the LED fl ash or not fl ash while the lock is in use. The default setting is ON (red LED fl ashes while lock is in use).

        1. To turn off the LED Usage Indicator:
          Press iconicon iconicon icon.
          The LED will flash.

        2. While the LED is flashing, insert the Programming Key.
          A two-tone beep will be heard and the LED will turn off.

        3. To turn on the LED Usage Indicator:
          Press iconicon iconicon icon.
          The LED will flash.

        4. While the LED is flashing, insert the Programming Key.
          A two-tone beep will be heard and the LED will turn off.

        When in shared use functionality, each lock can be programmed to auto unlock after a set number of hours. The default setting is OFF (does not auto unlock).

        1. To turn on Auto Unlock:
          Pressiconicon iconicon icon.
          The LED will flash.
          While the LED is flashing, insert the Programming Key.
          The LED will turn on.

        2. While the LED is on, press the set number of hours from iconicon icon then press icon.
          Two sets of two-tone beeps will be heard and the LED will turn off.
          For example: Press 8 icon to set the lock to auto unlock after 8 hours.
        1. To turn off Auto Unlock:
          Press iconicon iconicon icon.
          The LED will flash.

        2. While the LED is flashing, insert the Programming Key.
          A two-tone beep will be heard and the LED will turn off.

        In assigned use functionality, users operate the lock with their assigned user credential (either a User Code or a User Key). To reassign a lock to a different user, follow instructions to Assign User Credentials.

         

        Operate with a User Code
        To lock: Close the door. Press icon [any 4-digit code] icon.
        To unlock: Press icon [the same 4-digit code] icon.* Open the door.

        Operate with a User Key
        To lock: Close the door. Insert any User Key.
        To unlock: Insert the same User Key. Open the door.

        Operate with a Manager Key
        To unlock: Insert a valid Manager Key. Open the door.
        To relock: Close the door. Insert a valid Manager Key.**

         

        In shared use functionality, users enter a self-selected 4-digit User Code or insert any User Key to lock and the same User Code or User Key to unlock. Once unlocked, the lock is available for a different user.

        Operate with the User Code
        To unlock: Press icon [assigned 4-digit code] icon*. Open the door.
        To relock: Close the door. Press iconiconicon.

        Operate with a User Key
        To unlock: Insert the assigned User Key. Open the door.
        To relock: Close the door. Insert the assigned User Key.

        Operate with a Manager Key
        To unlock: Insert a valid Manager Key. Open the door.
        To relock: Close the door. Insert a valid Manager Key.

        *After 3 consecutive incorrect User Code entries, the keypad will be disabled for 1 minute (Sleep Mode).

        Cue Keypad Key Managed Support

        After three consecutive incorrect User Code entries to unlock, the lock will go into “Sleep Mode” for one minute and for an additional minute for each subsequent incorrect entry. The keypad is disabled while in “Sleep Mode”. A registered manager key may be used to override the lock in order to gain access when the lock is in sleep mode.

        10 rapid beeps:
        The lock is binding which means that either door alignment or items in the locker are preventing the lock from operating. Press on the door while operating the lock. If error condition persists, contact  support for assistance.

        2 sets of three beeps:
        The batteries are low. Replace the batteries.

        10 rapid beeps with 2 sets of 3 beeps
        The lock is binding with low batteries, the lock doesn’t have enough power to operate. If unlocked change the batteries and attempt to operate the lock again to see if the error indicator has cleared. If the lock is locked, use a registered manager key with a fresh battery to override the lock. Immediately change the batteries in the lock.

        The lock does not recognize the User Code or User Key. For immediate access, operate with a valid Manager Key. Follow instructions to Assign User Credentials to assign a new User Code or User Key to the lock.

        The lock does not recognize the Manager Key. Follow instructions to Add Manager Keys to program the Manager Key to the lock. For immediate access, operate with another valid Manager Key.

        If the Programming Key has been replaced, operate with the Replacement Programming Key. Contact Digilock support for additional assistance.

        • The lock may be in “Sleep Mode”. The keypad is disabled for one minute while in sleep mode.
        • The batteries may need to be replaced.
        • The front unit may not be properly connected to the rear unit. Remove the lock from the door and check the cable connection.
        • If error condition persists, contact  support.
        It is not necessary to uninstall the lock from the door.

        CAUTION: Risk of explosion or leakage if battery is replaced by an incorrect type, mixed with a different battery type, or inserted backwards. Replace all batteries of a set at the same time. Be sure to insert batteries with correct polarities. Remove exhausted batteries from product promptly and dispose of used batteries according to the battery manufacturer’s instructions.

        Cue Keypad Key Managed FAQ

        When product ships from our warehouse, it is in factory default mode. This means it is has not been assigned a Programming or Manager Key.

        Keypad Locks will operate by pressing icon then icon

        RFID Locks will operate by pressing icon.

        Another indicator that a keypad lock is in factory default mode is if you can lock the lock with a 4-digit user code, and unlock with a different 4-digit user code.

        When locks operate at the factory setting, they are not secure. Follow the Initial Setup instructions located in the product guide.

        Locks with a red LED light have temporary usage functionality. This means when unlocked, the lock will accept any 4-digit user code.

        Locks with a green LED light have permanent usage functionality. This means a 4-digit user code needs to be assigned to the lock. Only the assigned code will operate the lock.

        Keypad: Press icon (your code) icon.

        RFID: Press icon then swipe your RFID credential.

        Cam Keypad: Press icon (your code) icon, then turn the knob or lever.

        Cam RFID: Press icon then swipe your RFID credential, then turn the knob or lever.

        The Yellow Key is the Programming key. It’s main function is to assign Manager Keys and enable product features. When introduced to a lock in factory default mode, the Programming key will become registered to the lock, allowing the lock to function as ordered.

        Follow the Setup instructions of your product guide to program your Programming Key.

        You must initialize the Programming Key to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

        One Programming Key is allowed per locking system.

        The Programming Key can also provide lock access. Refer to the Product Guide for instructions on how to use the programming key for lock access.

        The Black Key is your Manager Key. This key provides override access, external power, and used to register user codes and ADA user keys.

        You must program the Black Manager Keys to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

        Each lock will program up to (25) Black Manager Keys.

        The Yellow Programming Key is required to register Manager Key(s) to the locks. Refer to the Product Guide for instructions.

        The Blue Key is the ADA User Key. This is an alternative user credential and keeps the locking system ADA compliant.

        If your locks are Permanent usage functionality, you must program the Blue ADA User Keys to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

        Americans with Disabilities Act

        In the United States, ADA Regulations require a minimum of 5% of all lock openings to be ADA compliant. Nextlock Products offer many locks that are ADA compliant, meeting U.S. Federal ADA Standards for Accessible Design. To meet compliance guidelines, ADA lockers must utilize ADA compliant locks that do not require tight grasping, pinching or twisting of the wrist, or more than 5 lbs. of force to operate.

        When the incorrect user code or RFID credential is used three consecutive times, the lock goes into sleep mode for 60 seconds. The lock will go into sleep mode for each subsequent failed attempt.

        After you have followed the initial setup on one lock and tested the lock to ensure successful programming of all keys necessary, you will then follow the Express Registration instructions for all remaining locks.

        Express Registration is only to quickly program Manager keys, additional lock features and user credentials must be added to each lock individually.

        Many NextLock products offer dual functionality, and can be changed in the field. Please follow the section to Set Lock Functionality.

        If purchased with a dead latch, please contact support so that our representatives can further assist you.

        Contact  support to purchase a new Programming Key.

        You will need to provide Digilock with the sales order number or serial number located on the lock(s). Please confirm with Digilock the color of your current Programming key, as well as the brand of locks you will be programming if you do not have the sales order number or serial number.

        Yes, you can purchase a Replacement Programming key.

        Please contact  support to purchase a replacement Programming key.

        You must press icon then icon first, and then insert the Programming Key.

        If you still receive a single beep and flash, Please contact support for further troubleshooting assistance.

        This is an indicator the incorrect user code or RFID credential was used. You can use a registered Manager Key to operate the lock.

        The Manager Key is not programmed to the locking system. Please follow the Add Additional Manager Keys section of your product guide.

        If the lock does not open with your Manager Key, please contact  support for further troubleshooting assistance.

        The batteries need to be changed in the lock(s). The Programming and Manager Keys are designed with a built in power jumper to power jump the locks when the battery power is too low.

        The Programming and Manager keys are designed with a built in power jumper. You will use either key in the standard way to power jump and unlock the locker.

        Immediately change the batteries with high alkaline, copper top batteries.

        The lock is binding, which means that either door alignment or items in the locker are preventing the lock from operating

        Press on the door while operating the lock with a Programming or Manager key.

        If the lock does not open , please contact  support for further troubleshooting assistance.

        The batteries are low.

        Use your Programming or Manager Key to power jump the lock.

        Moisten a cotton swab with rubbing alcohol to clean the contact in the key slot.

        Please contact support if the problem persists.

        Yes, you can take locks from one location and move them to another location.

        If locks are programmed to the same keys, there will no interruption in programming.

        If locks need to be programmed to a different Programming Key, please contact  support for further assistance.

        Digilock offers an upgrade program to existing customers that want to upgrade their locking system.

        Please contact support for program details.

        Our RFID locks work with RFID credentials that operate on 13.56 MHz frequency on both iClass and Mifare standards.

        • iClass is built on the ISO 15693 standard
        • Mifare is built on the ISO 14443 standard

        The easiest way to ensure the RFID credential is compatible with our RFID lock product is to mail an RFID credential so that we can test the card.

        If we find that the RFID credential is not compatible, there are RFID stickers that will adhere to existing RFID cards, badges, fobs, etc.

        Cue RFID

        Cue RFID Getting Started

        Locks are shipped with factory default settings (only operates by pressing icon). Setup must be completed to program the Programming Key and Manager Keys or Manager RFID Credentials to all the locks.

        The Programming Key can quickly program the same Manager Keys and Manager RFID Credentials to operate multiple locks.

        1. Go to the lock already programmed to operate with the Manager Keys and Manager RFID Credentials.
          Press and hold icon for 10 seconds (a two-tone beep will be heard after 5 seconds followed by 2 sets of two-tone beeps after 10 seconds) then release.
          The LED will turn on.

        2. While the LED is on, insert the Programming Key Insert the Programming Key.
          A two-tone beep will be heard and the LED will turn off.

        3. At each lock to be programmed, insert the Programming Key.
          A two-tone beep will be heard and the LED will fl ash once to indicate successful programming.

        4. To end Express Registration mode:
          Go to any programmed lock.
          Press icon then insert the Programming Key.
          Press icon then insert the Programming Key again to return the bolt to the original position.*

        * The Programming Key will continue to function in Express Registration mode until it is used to operate a lock.

        Manager Keys can be programmed to the locks at any time.

        1. Go to a lock requiring additional Manager Keys.
          Press and hold icon for 5 seconds (a two-tone beep will be heard after 5 seconds) then release.
          The LED will turn on.]

        2. While the LED is on, insert the Programming Key.
          A two-tone beep will be heard.

        3. Insert each additional Manager Key or Manager RFID Credential one at a time.
          A two-tone beep will be heard for each Manager Key or Manager RFID Credential programmed.

        4. Insert the Programming Key.
          A two-tone beep will be heard and the LED will turn off.
          Repeat above steps for each lock or follow instructions to Express Register Manager Credentials to program the same Manager Keys to multiple locks.

        Replacement keys must be purchased and programmed to the locks to prevent the lost/stolen keys from operating a lock.

        1. To replace the Programming Key:
          Note the order number (found on the lock’s rear unit).

        2. Contact Support to purchase a replacement Programming Key.

        3. To replace the Manager Keys:
          Collect all remaining Manager Keys.
          Go to any lock operated by the lost/stolen manager credentials.
          Press and hold icon for 5 seconds (a two-tone beep will be heard after 5 seconds) then release.
          The LED will turn on.

        4. While the LED is on, insert the Programming Key.
          A two-tone beep will be heard and the LED will remain on.
          Insert the Programming Key again.
          Three sets of two-tone beeps will be heard and the LED will turn off. All previously programmed Manager Keys and Manager RFID Credential are erased.
          Follow instructions to Add Manager Keys and RFID Credentials to program the intended Manager Keys to the locks.

         

        In shared use functionality, the user presents a User RFID Credential or inserts any User Key to lock and the same User RFID Credential or User Key to unlock. Once unlocked, the lock is available for a different user.

        Operate with a User RFID CredentialTo lock: Close the door. Press icon then present any User RFID Credential.
        To unlock: Press icon then present the same User RFID Credential.
        Open the door.

        Operate with a User Key
        To lock: Close the door. Insert any User Key.
        To unlock: Insert the same User Key. Open the door.

        Operate with a Manager Key
        To unlock: Insert a valid Manager Key. Open the door.
        To relock: Close the door. Insert a valid Manager Key.*

        * If a valid Manager Key is used to relock, the previous user credential will continue to operate the lock.

        Cue RFID Support

        10 rapid beeps:
        The lock is binding which means that either door alignment or items in the locker are preventing the lock from operating. Press on the door while operating the lock. If error condition persists, contact Digilock support for assistance.

        2 sets of three beeps:
        The batteries are low. Replace the batteries.

        The lock does not recognize the User RFID or User Key. For immediate access, operate with a valid Manager Key.

        The lock does not recognize the Manager Key. Follow instructions to Add Manager Keys and RFID Credentials to program the Manager Key to the lock. For immediate access, operate with another valid Manager Key.

        The lock does not recognize the Programming Key. If the Programming Key has been replaced, operate with the Replacement Programming Key. Contact support for additional assistance.

        • The batteries may need to be replaced.
        • The front unit may not be properly connected to the rear unit. Remove the lock from the door and check the cable connection.
        • If error condition persists, contact support.
        It is not necessary to uninstall the lock from the door.

        CAUTION: Risk of explosion or leakage if battery is replaced by an incorrect type, mixed with a different battery type, or inserted backwards. Replace all batteries of a set at the same time. Be sure to insert batteries with correct polarities. Remove exhausted batteries from product promptly and dispose of used batteries according to the battery manufacturer’s instructions.

        Cue RFID FAQ

        When product ships from our warehouse, it is in factory default mode. This means it is has not been assigned a Programming or Manager Key.

        Keypad Locks will operate by pressing icon then icon.
        RFID Locks will operate by pressing icon.

        Another indicator that a keypad lock is in factory default mode is if you can lock the lock with a 4-digit user code, and unlock with a different 4-digit user code.

        When locks operate at the factory setting, they are not secure. Follow the Initial Setup instructions located in the product guide.

        Locks with a red LED light have temporary usage functionality. This means when unlocked, the lock will accept any 4-digit user code.

        Locks with a green LED light have permanent usage functionality. This means a 4-digit user code needs to be assigned to the lock. Only the assigned code will operate the lock.

        Keypad: Press icon (your code) icon.

        RFID: Press icon then swipe your RFID credential.

        Cam Keypad: Press icon (your code) icon, then turn the knob or lever.

        Cam RFID: Press icon then swipe your RFID credential, then turn the knob or lever.

        The Yellow Key is the Programming key. It’s main function is to assign Manager Keys and enable product features. When introduced to a lock in factory default mode, the Programming key will become registered to the lock, allowing the lock to function as ordered.

        Follow the Setup instructions of your product guide to program your Programming Key.

        You must initialize the Programming Key to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

        One Programming Key is allowed per locking system.

        The Programming Key can also provide lock access. Refer to the Product Guide for instructions on how to use the programming key for lock access.

        The Black Key is your Manager Key. This key provides override access, external power, and used to register user codes and ADA user keys.

        You must program the Black Manager Keys to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

        Each lock will program up to (25) Black Manager Keys.

        The Yellow Programming Key is required to register Manager Key(s) to the locks. Refer to the Product Guide for instructions.

        The Blue Key is the ADA User Key. This is an alternative user credential and keeps the locking system ADA compliant.

        If your locks are Permanent usage functionality, you must program the Blue ADA User Keys to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

        Americans with Disabilities Act

        In the United States, ADA Regulations require a minimum of 5% of all lock openings to be ADA compliant. Nextlock Products offer many locks that are ADA compliant, meeting U.S. Federal ADA Standards for Accessible Design. To meet compliance guidelines, ADA lockers must utilize ADA compliant locks that do not require tight grasping, pinching or twisting of the wrist, or more than 5 lbs. of force to operate.

        When the incorrect user code or RFID credential is used three consecutive times, the lock goes into sleep mode for 60 seconds. The lock will go into sleep mode for each subsequent failed attempt.

        After you have followed the initial setup on one lock and tested the lock to ensure successful programming of all keys necessary, you will then follow the Express Registration instructions for all remaining locks.

        Express Registration is only to quickly program Manager keys, additional lock features and user credentials must be added to each lock individually.

        Many NextLock products offer dual functionality, and can be changed in the field. Please follow the section to Set Lock Functionality.

        If purchased with a dead latch, please contact support so that our representatives can further assist you.

        Contact support to purchase a new Programming Key.

        You will need to provide Digilock with the sales order number or serial number located on the lock(s). Please confirm with Digilock the color of your current Programming key, as well as the brand of locks you will be programming if you do not have the sales order number or serial number.

        Yes, you can purchase a Replacement Programming key.

        Please contact support to purchase a replacement Programming key.

        You must press icon then icon first, and then insert the Programming Key.

        If you still receive a single beep and flash, Please contact support for further troubleshooting assistance.

        This is an indicator the incorrect user code or RFID credential was used. You can use a registered Manager Key to operate the lock.

        The Manager Key is not programmed to the locking system. Please follow the Add Additional Manager Keys section of your product guide.

        If the lock does not open with your Manager Key, please contact support for further troubleshooting assistance.

        The batteries need to be changed in the lock(s). The Programming and Manager Keys are designed with a built in power jumper to power jump the locks when the battery power is too low.

        The Programming and Manager keys are designed with a built in power jumper. You will use either key in the standard way to power jump and unlock the locker.

        Immediately change the batteries with high alkaline, copper top batteries.

        The lock is binding, which means that either door alignment or items in the locker are preventing the lock from operating

        Press on the door while operating the lock with a Programming or Manager key.

        If the lock does not open , please contact support for further troubleshooting assistance.

        Moisten a cotton swab with rubbing alcohol to clean the contact in the key slot.

        Please contact support if the problem persists.

        Yes, you can take locks from one location and move them to another location.

        If locks are programmed to the same keys, there will no interruption in programming.

        If locks need to be programmed to a different Programming Key, please contact support for further assistance.

        Digilock offers an upgrade program to existing customers that want to upgrade their locking system.

        Please contact support for program details.

        Our RFID locks work with RFID credentials that operate on 13.56 MHz frequency on both iClass and Mifare standards.

        • iClass is built on the ISO 15693 standard
        • Mifare is built on the ISO 14443 standard

        The easiest way to ensure the RFID credential is compatible with our RFID lock product is to mail an RFID credential so that we can test the card.

        If we find that the RFID credential is not compatible, there are RFID stickers that will adhere to existing RFID cards, badges, fobs, etc.

        Request a Quote

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          Axis

          Axis electronic lock solutions minimize management,
          enhance personal storage, and secure belongings with ease.

          Product Details

          Interface

          Front Unit

          Standard Keypad : RFID

          Axis locks operate with an alphanumeric standard keypad or touch RFID interface. The interface also contains a key slot to operate locks with an ADA compliant User Key.

          Power | 4 AA Batteries

          Providing battery life of 128,000 cycles for Keypad & 54,000 cycles for RFID.*

          *Based on average usage.

          Body Style

          Front Unit

          Finish | Brushed Nickel : Black

          Standard finishes of brushed nickel and black. Custom finishes are available upon request.

          Body | Standard : Vertical : Horizontal

          Available in standard, vertical, and horizontal body styles with or without pull handle.

          Deadlatch

          Rear Unit

          Features a 1/2” (12.7mm) motorized deadlatch designed for assigned use functionality.

          Assigned Use

          In assigned use functionality, the locks are designed for lockers that are for private use. The user is assigned a locker and operates it with their assigned user credential.

          Deadbolt

          Rear Unit

          Features a 1/2” (12.7mm) motorized deadbolt designed for either shared or assigned use functionality.

          Shared Use

          In shared use functionality, the locks are designed for day-use lockers. The user chooses an available locker and operates it with a self-selected user credential. Once the locker is vacated, it becomes available for a different user.

          App Management

          Axis locks have an option to program and manage the locks through a mobile device. The mobile app allows simplified programming, management, and audit trail.

          Key Management

          Patented electronic keys offer external power, audit, and override capabilities for a credible management system that significantly enhances productivity and reduces cost.

          Axis Support

          Axis Keypad

          Axis Keypad Getting Started

          Locks are shipped with factory default settings (only operates by pressing icon icon). Setup must be completed to register the Programming Key and Manager Keys to all the locks.

          The Programming Key can quickly program multiple locks to operate with the same Manager Keys.

          1. Go to a lock already programmed to operate with the Manager Keys. Press iconicon iconicon icon. The LED will flash.

          2. While the LED is flashing, insert the Programming Key.
            A two-tone beep will be heard and the LED will turn off.

          3. Insert the Programming Key to program each lock to operate with the same Manager Keys.
            Two sets of two-tone beeps will be heard and the LED will flash twice to indicate successful programming.

          4. End Express Registration mode.*
            Go to any programmed lock.
            Press iconicon then insert the Programming Key.

          Manager Keys can be registered to the locks at any time.

          1. Go to a lock requiring additional Manager Keys.
            Press = icon icon icon icon iconThe LED will turn on.

          2. Insert the Programming Key. A two-tone beep will be heard.

          3. Insert each additional Manager Key one at a time. A two-tone beep will be heard for each Manager Key registered.

          4. Insert the Programming Key. A two-tone beep will be heard and the LED will turn off. Repeat above steps for each lock or follow instructions to Express Register Manager Keys to register the same Manager Keys to multiple locks.

          Replacement keys must be purchased and registered to the locks to prevent the lost/stolen keys from operating a lock.

          1. To replace the Programming Key:
            Note the order number (found on the lock’s rear unit).

          2. Contact Support to purchase a replacement Programming Key.

          3. To replace the Manager Keys:
            Collect all remaining Manager Keys.
            Go to any lock operated by the Manager Keys. Press icon icon icon icon icon

          4. Insert the Programming Key.
            A two-tone beep will be heard and the LED will turn on.
            Insert the Programming Key again.
            Three sets of two-tone beeps will be heard and the LED will turn off.
            All previously registered Manager Keys are erased.
            Follow instructions to Add Manager Keys to register the remaining Manager Keys to the locks.

          Each lock can be set for either shared or assigned use functionality. Press icon to check functionality. If in shared use, LED is red. If in assigned use, LED is green.

           
          1. To set for assigned use:
            Press icon icon icon icon icon
            The LED will turn on.

          2. Insert the Programming Key. A two-tone beep will be heard and the LED will turn off.
          1. To set for shared use:
            Press icon icon icon icon icon
            The LED will turn on.

          2. Insert the Programming Key. A two-tone beep will be heard and the LED will turn off.

          Make sure that the lock is set for assigned use functionality. Once a user credential is assigned, the previously assigned user credential will no longer operate the lock.

          1. Assign a User Code:
            Default user code icon icon icon icon 
            Press icon icon then insert a registered Manager Key.
            The LED will turn on.

          2. Press icon [new 4-digit code] icon. A two-tone beep will be heard.
            Press icon [the same 4-digit code] icon.
            Two sets of two-tone beeps will be heard and the LED will turn off.

          3. Assign a User Key:
            Press icon icon then insert a registered Manager Key.
            The LED will turn on.

          4. Insert a User Key.
            A two-tone beep will be heard and the LED will turn off.

          When in shared use functionality, each lock can be programmed to have the LED flash or not flash while the lock is in use. The default setting is ON (red LED flashes while lock is in use).

          1. To turn off the LED Usage Indicator:
            Press icon icon icon icon icon
            The LED will flash.

          2. Insert the Programming Key.
            A two-tone beep will be heard and the LED will turn off.
          1. To turn on the LED Usage Indicator:
            Press icon icon icon icon icon
            The LED will flash.

          2. Insert the Programming Key.
            A two-tone beep will be heard and the LED will turn off.

          When in shared use functionality, each lock can be programmed to auto unlock after a set number of hours. The default setting is OFF (does not auto unlock).

          1. To turn on Auto Unlock:
            Press icon icon icon icon icon
            The LED will flash.
            Insert the Programming Key.
            The LED will turn on.

          2. Press the set number of hours from iconicon icon then press icon
            Two sets of two-tone beeps will be heard and the LED will turn off.
            For example: Press icon icon to set the lock to auto unlock after 8 hours. 
          1. To turn off Auto Unlock:
            Press icon icon icon icon
            The LED will flash.

          2. Insert the Programming Key.
            A two-tone beep will be heard and the LED will turn off.

          Axis Keypad Support

          After three consecutive incorrect User Code entries to unlock, the lock will go into “Sleep Mode” for one minute and for an additional minute for each subsequent incorrect entry. While in “Sleep Mode” the keypad is disabled and the LED flashes twice consecutively. A registered Manager Key may be used to unlock while the lock is in “Sleep Mode”.

          10 rapid beeps: The lock is binding which means that either door (hinge or strike plate) alignment or items in the locker are preventing the lock from operating. Press firmly on the locker door, if there is room to, lift up on the door, move it side to side in attempt to ajar it while operating the lock. If error condition persists, contact Digilock support for assistance.

          2 sets of three beeps: Low battery indicator, if unlocked replace the batteries as soon as possible. If locked and the batteries are too low to operate with a code, operate with a registered Manager Key and replace the batteries as soon as possible.

          If the lock gives off a single beep and flash it does not recognize the User Code or User Key. First confirm the code/key is being attempted on the correct locker. If issue persists, operate with a registered Manager Key. If in assigned use functionality, follow instructions to Assign the User Credential to assign a new User Code or User Key to the lock. If in shared use, once unlocked using the manager key, the lock is ready to be reoccupied using a new 4-digit user code without any further programming needed.

          If the lock gives off a single beep and flash it does not recognize the Manager Key. Confirm key is being inserted correctly. Inspect key for any physical damage. Try replacing the 9V battery inside of the manager key. If issues persists, operate with another registered Manager key by simply inserting the manager key, or with the programming key, by pressing the C button then the key symbol button and then inserting the programming key, for immediate access.. Follow instructions to Add Manager Keys to then register the Manager Key to the lock.

          If you don’t receive an audible response upon inserting the manager key, you may be inserting the key incorrectly. If you hear 1 beep it maybe that the Manager Key is not registered or assigned to that lock or locker room. See your Supervisor in regards to obtaining the correct registered manager key for that lock.

          If the lock gives off a single beep and flash it does not recognize the Programming Key. Ensure icon, and icon are being pressed first, then insert the Programming Key. Confirm key is being inserted correctly. Inspect key for any physical damage. Try replacing battery inside key. If the Programming Key has been replaced, operate with the Replacement Programming Key. 

          The lock may be in “Sleep Mode” or the batteries may need to be replaced. For immediate access, operate with a registered Manager Key.
          The front unit may not be properly connected to the rear unit. If unlocked remove the lock from the door and check the connection. If locked contact Digilock support for assistance.

          It is not necessary to uninstall the lock from the door.

          CAUTION: Risk of explosion or leakage if battery is replaced by an incorrect type, mixed with a different battery type, or inserted backwards. Replace all batteries of a set at the same time. Be sure to insert batteries with correct polarities. Remove exhausted batteries from product promptly and dispose of used batteries according to the battery manufacturer’s instructions.

           

          Axis Keypad FAQ

          When product ships from our warehouse, it is in factory default mode. This means it is has not been assigned a Programming or Manager Key.

          Keypad Locks will operate by pressing icon then icon.
          RFID Locks will operate by pressing icon.

          Another indicator that a keypad lock is in factory default mode is if you can lock the lock with a 4-digit user code, and unlock with a different 4-digit user code.

          When locks operate at the factory setting, they are not secure. Follow the Initial Setup instructions located in the product guide.

          Locks with a red LED light have temporary usage functionality. This means when unlocked, the lock will accept any 4-digit user code.

          Locks with a green LED light have permanent usage functionality. This means a 4-digit user code needs to be assigned to the lock. Only the assigned code will operate the lock.

          Keypad: Press icon (your code) icon.

          RFID: Press icon then swipe your RFID credential.

          Cam Keypad: Press icon (your code) icon, then turn the knob or lever.

          Cam RFID: Press icon then swipe your RFID credential, then turn the knob or lever.

          The Yellow Key is the Programming key. It’s main function is to assign Manager Keys and enable product features. When introduced to a lock in factory default mode, the Programming key will become registered to the lock, allowing the lock to function as ordered.

          Follow the Setup instructions of your product guide to program your Programming Key.

          You must initialize the Programming Key to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

          One Programming Key is allowed per locking system.

          The Programming Key can also provide lock access. Refer to the Product Guide for instructions on how to use the programming key for lock access.

          The Black Key is your Manager Key. This key provides override access, external power, and used to register user codes and ADA user keys.

          You must program the Black Manager Keys to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

          Each lock will program up to (25) Black Manager Keys.

          The Yellow Programming Key is required to register Manager Key(s) to the locks. Refer to the Product Guide for instructions.

          The Blue Key is the ADA User Key. This is an alternative user credential and keeps the locking system ADA compliant.

          If your locks are Permanent usage functionality, you must program the Blue ADA User Keys to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

          Americans with Disabilities Act

          In the United States, ADA Regulations require a minimum of 5% of all lock openings to be ADA compliant. Nextlock Products offer many locks that are ADA compliant, meeting U.S. Federal ADA Standards for Accessible Design. To meet compliance guidelines, ADA lockers must utilize ADA compliant locks that do not require tight grasping, pinching or twisting of the wrist, or more than 5 lbs. of force to operate.

          When the incorrect user code or RFID credential is used three consecutive times, the lock goes into sleep mode for 60 seconds. The lock will go into sleep mode for each subsequent failed attempt.

          After you have followed the initial setup on one lock and tested the lock to ensure successful programming of all keys necessary, you will then follow the Express Registration instructions for all remaining locks.

          Express Registration is only to quickly program Manager keys, additional lock features and user credentials must be added to each lock individually.

          Many NextLock products offer dual functionality, and can be changed in the field. Please follow the section to Set Lock Functionality.

          If purchased with a dead latch, please contact support so that our representatives can further assist you.

          Contact  support to purchase a new Programming Key.

          You will need to provide Digilock with the sales order number or serial number located on the lock(s). Please confirm with Digilock the color of your current Programming key, as well as the brand of locks you will be programming if you do not have the sales order number or serial number.

          Yes, you can purchase a Replacement Programming key.
          Please contact support to purchase a replacement Programming key.

          You must press icon then icon first, and then insert the Programming Key.

          If you still receive a single beep and flash, Please contact  support for further troubleshooting assistance.

          This is an indicator the incorrect user code or RFID credential was used. You can use a registered Manager Key to operate the lock.

          The Manager Key is not programmed to the locking system. Please follow the Add Additional Manager Keys section of your product guide.

          If the lock does not open with your Manager Key, please contact  support for further troubleshooting assistance.

          The batteries need to be changed in the lock(s). The Programming and Manager Keys are designed with a built in power jumper to power jump the locks when the battery power is too low.

          The Programming and Manager keys are designed with a built in power jumper. You will use either key in the standard way to power jump and unlock the locker.

          Immediately change the batteries with high alkaline, copper top batteries.

          The lock is binding, which means that either door alignment or items in the locker are preventing the lock from operating

          Press on the door while operating the lock with a Programming or Manager key.

          If the lock does not open , please contact support for further troubleshooting assistance.

          The batteries are low.

          Use your Programming or Manager Key to power jump the lock.

          Moisten a cotton swab with rubbing alcohol to clean the contact in the key slot. Please contact support if the problem persists.

          Yes, you can take locks from one location and move them to another location.

          If locks are programmed to the same keys, there will no interruption in programming.

          If locks need to be programmed to a different Programming Key, please contact support for further assistance.

          Digilock offers an upgrade program to existing customers that want to upgrade their locking system.

          Please contact support for program details.

          Our RFID locks work with RFID credentials that operate on 13.56 MHz frequency on both iClass and Mifare standards.

          iClass is built on the ISO 15693 standard
          Mifare is built on the ISO 14443 standard
          The easiest way to ensure the RFID credential is compatible with our RFID lock product is to mail an RFID credential so that we can test the card.

          If we find that the RFID credential is not compatible, there are RFID stickers that will adhere to existing RFID cards, badges, fobs, etc.

          Axis RFID

          Axis RFID Getting Started

          Locks are shipped with factory default settings (only operates by pressing icon). Each lock must be setup to operate with a Programming Key and Manager Keys.

          The Programming Key can quickly program multiple locks to operate with the same Manager Keys.

           
          1. Go to a lock already programmed to operate with the Manager Keys.
            Touch and hold icon for 10 seconds (a two-tone beep will be heard after 5 seconds followed by 2 sets of two-tone beeps after 10 seconds) then release.
            The LED will flash.

          2. Insert the Programming Key.
            Two sets of two-tone beeps will be heard and the LED will turn off.

          3. Insert the Programming Key to program each lock to operate with the same Manager Keys.
            A two-tone beep will be heard and the LED will flash once to indicate successful programming.

          4. End express registration mode.
            *Go to any programmed lock.
            Touch icon then insert the Programming Key.
            Touch icon then insert the Programming Key again to return the bolt to the original position.

          Manager Keys can be programmed to the locks at any time.

          1. Go to a lock requiring additional Manager Keys.
            Touch and hold icon for 5 seconds (a two-tone beep will be heard after 5 seconds) then release.
            The LED will flash.

          2. Insert the Programming Key.
            A two-tone beep will be heard.

          3. Insert each additional Manager Key one at a time. A two-tone beep will be heard for each Manager Key registered.

          4. Insert the Programming Key.
            A two-tone beep will be heard and the LED will turn off.
            Repeat above steps for each lock or follow instructions to Express Register Manager Keys to register the same Manager Keys to multiple locks.

          Replacement keys must be purchased and registered to the locks to prevent the lost/stolen keys from operating a lock.

          1. To replace the Programming Key:
            Note the order number (found on the lock’s rear unit).

          2. Contact Support to purchase a replacement Programming Key.

          3. To replace the Manager Keys:
            Collect all remaining and replacement Manager Keys.
            Go to any lock operated by the lost/stolen Manager Keys.
            Touch and hold icon for 5 seconds (a two-tone beep will be heard after 5 seconds) then release.
            The LED will flash.

          4. Insert the Programming Key.
            A two-tone beep will be heard and the LED will turn on.
            Insert the Programming Key again.
            Three sets of two-tone beeps will be heard and the LED will turn off.
            All previously programmed Manager Keys will be erased.Follow instructions to Add Manager Keys to program the remaining and replacement Manager Keys to the locks.

          In shared use functionality, the user presents an RFID credential or inserts any User Key to lock and the same RFID credential or User Key to unlock. Once unlocked, the locker is available for a different user.


          Operate with an RFID credential
          To lock: Touch icon then present an RFID credential.
          To unlock: Touch icon then present the same RFID credential.

          Operate with a User Key
          To lock: Insert any User Key.
          To unlock: Insert the same User Key.

          Operate with a Manager Key
          To unlock: Insert a valid Manager Key.
          To relock: Insert a valid Manager Key.*

          Operate with the Programming Key
          To unlock: Touch icon then insert the Programming Key.
          To relock: Touch icon then insert the Programming Key.*

          Axis RFID Support

          10 rapid beeps:
          The lock is binding which means that either door alignment or items in the locker are preventing the lock from operating. Press on the door while operating the lock. If error condition persists, contact Digilock support for assistance.

          2 sets of three beeps:
          The batteries are low. Replace the batteries.

          The lock does not recognize the RFID credential or User Key. For immediate access, operate with a valid Manager Key.

          The lock does not recognize the Manager Key. Follow instructions to Add Manager Keys to program the Manager Key to the lock. For immediate access, operate with another valid Manager Key or with the Programming Key.

           

          The lock does not recognize the Programming Key. If the Programming Key has been replaced, operate with the Replacement Programming Key. Contact Digilock support for additional assistance.

           
           
          • The batteries may need to be replaced. For immediate access, use a registered Manager Key and then change the batteries in the lock.
          • Upon changing the batteries, ensure that the battery harness is connected to the pins on the circuit board so that the lock can receive power.
          • If after changing the batteries and checking the connection of the harness, the lock is still non-responsive, the front unit may not be properly connected to the rear unit. Remove the lock from the door and check the connection.

          It is not necessary to uninstall the lock from the door.

          CAUTION: Risk of explosion or leakage if battery is replaced by an incorrect type, mixed with a different battery type, or inserted backwards. Replace all batteries of a set at the same time. Be sure to insert batteries with correct polarities. Remove exhausted batteries from product promptly and dispose of used batteries according to the battery manufacturer’s instructions.

          Axis RFID FAQ

          When product ships from our warehouse, it is in factory default mode. This means it is has not been assigned a Programming or Manager Key.

          Keypad Locks will operate by pressing icon then icon

          RFID Locks will operate by pressing icon.

          Another indicator that a keypad lock is in factory default mode is if you can lock the lock with a 4-digit user code, and unlock with a different 4-digit user code.

          When locks operate at the factory setting, they are not secure. Follow the Initial Setup instructions located in the product guide.

          Locks with a red LED light have temporary usage functionality. This means when unlocked, the lock will accept any 4-digit user code.

          Locks with a green LED light have permanent usage functionality. This means a 4-digit user code needs to be assigned to the lock. Only the assigned code will operate the lock.

          Keypad: Press icon (your code) icon.

          RFID: Press icon then swipe your RFID credential.

          Cam Keypad: Press icon (your code) icon, then turn the knob or lever.

          Cam RFID: Press icon then swipe your RFID credential, then turn the knob or lever.

          The Yellow Key is the Programming key. It’s main function is to assign Manager Keys and enable product features. When introduced to a lock in factory default mode, the Programming key will become registered to the lock, allowing the lock to function as ordered.

          Follow the Setup instructions of your product guide to program your Programming Key.

          You must initialize the Programming Key to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

          One Programming Key is allowed per locking system.

          The Programming Key can also provide lock access. Refer to the Product Guide for instructions on how to use the programming key for lock access.

          The Black Key is your Manager Key. This key provides override access, external power, and used to register user codes and ADA user keys.

          You must program the Black Manager Keys to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

          Each lock will program up to (25) Black Manager Keys.

          The Yellow Programming Key is required to register Manager Key(s) to the locks. Refer to the Product Guide for instructions.

          The Blue Key is the ADA User Key. This is an alternative user credential and keeps the locking system ADA compliant.

          If your locks are Permanent usage functionality, you must program the Blue ADA User Keys to the locking system. Otherwise, the lock(s) will emit a single beep and LED flash when inserted into the key slot and the bolt will not move.

          Americans with Disabilities Act

          In the United States, ADA Regulations require a minimum of 5% of all lock openings to be ADA compliant. Nextlock Products offer many locks that are ADA compliant, meeting U.S. Federal ADA Standards for Accessible Design. To meet compliance guidelines, ADA lockers must utilize ADA compliant locks that do not require tight grasping, pinching or twisting of the wrist, or more than 5 lbs. of force to operate.

          When the incorrect user code or RFID credential is used three consecutive times, the lock goes into sleep mode for 60 seconds. The lock will go into sleep mode for each subsequent failed attempt.

          After you have followed the initial setup on one lock and tested the lock to ensure successful programming of all keys necessary, you will then follow the Express Registration instructions for all remaining locks.

          Express Registration is only to quickly program Manager keys, additional lock features and user credentials must be added to each lock individually.

          Many NextLock products offer dual functionality, and can be changed in the field. Please follow the section to Set Lock Functionality.

          If purchased with a dead latch, please contact Digilock support so that our representatives can further assist you.

          Contactsupport to purchase a new Programming Key.

          You will need to provide Digilock with the sales order number or serial number located on the lock(s). Please confirm with Digilock the color of your current Programming key, as well as the brand of locks you will be programming if you do not have the sales order number or serial number.

          Yes, you can purchase a Replacement Programming key.

          Please contact support to purchase a replacement Programming key.

          You must press icon then icon first, and then insert the Programming Key.

          If you still receive a single beep and flash, Please contact  support for further troubleshooting assistance.

          This is an indicator the incorrect user code or RFID credential was used. You can use a registered Manager Key to operate the lock.

          The Manager Key is not programmed to the locking system. Please follow the Add Additional Manager Keys section of your product guide.

          If the lock does not open with your Manager Key, please contact support for further troubleshooting assistance.

          The batteries need to be changed in the lock(s). The Programming and Manager Keys are designed with a built in power jumper to power jump the locks when the battery power is too low.

          The Programming and Manager keys are designed with a built in power jumper. You will use either key in the standard way to power jump and unlock the locker.

          Immediately change the batteries with high alkaline, copper top batteries.

          The lock is binding, which means that either door alignment or items in the locker are preventing the lock from operating

          Press on the door while operating the lock with a Programming or Manager key.

          If the lock does not open , please contact support for further troubleshooting assistance.

          The batteries are low.

          Use your Programming or Manager Key to power jump the lock.

          Moisten a cotton swab with rubbing alcohol to clean the contact in the key slot.

          Please contact support if the problem persists.

          Yes, you can take locks from one location and move them to another location.

          If locks are programmed to the same keys, there will no interruption in programming.

          If locks need to be programmed to a different Programming Key, please contact Digilock support for further assistance.

          Digilock offers an upgrade program to existing customers that want to upgrade their locking system.

          Please contact  support for program details.

          Our RFID locks work with RFID credentials that operate on 13.56 MHz frequency on both iClass and Mifare standards.

          • iClass is built on the ISO 15693 standard
          • Mifare is built on the ISO 14443 standard

          The easiest way to ensure the RFID credential is compatible with our RFID lock product is to mail an RFID credential so that we can test the card.

          If we find that the RFID credential is not compatible, there are RFID stickers that will adhere to existing RFID cards, badges, fobs, et

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